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Customer Services Jobs

Whether our customers want to place an order over the phone, email in a product query or wish to talk about their account, our customer service teams are on hand to handle all of our customers needs.

Things will be varied for you as you could be providing advice on product ranges to one customer then, informing another or relevant offers and promotions that could offer value to their project, but the one thing that remains consistent is the drive to provide value added customer service.

Below you'll find highlights of key roles within our Customer Service function, along with our latest vacancies, or read through our latest blogs to find out how our colleagues view life within the Travis Perkins Group.
Customer Service Representative - P&H
Joining the fun and upbeat Customer Service Team in Primaflow Birmingham, you’ll sit in an open plan office and keep customers at the heart of all decision making. From order processing, to delivery scheduling, efficiency is key as well as building in depth knowledge of our branch operations and systems to put the right resolutions in place.
Team Leader - Wickes
Based at Wickes National Customer Service Centre in Northampton, as a Team Leader you’ll support a team of Customer Service Advisors to ensure we’re consistently delivering the service our customers expect. You’ll do this through efficient resource planning, coaching and championing new initiatives.

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Contract Support Assistant
  • Job type: Full Time
  • Sector: Customer Services
  • Location: Northampton, Northamptonshire
  • Contract Support Assistant Monday - Friday 42.5 hours per week Location: NorthamptonAre you passionate, commited and driven to delivering Customer excellence? Do you thrive within
Spares Advisor
  • Job type: Full Time
  • Sector: Customer Services
  • Location: Cardiff, South Glamorgan
  • A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join City Plumbing as a Spares Advisor and share our success in a
Central Monitoring Station Operative (Part Time Nights)
  • Job type: Part Time
  • Sector: Customer Services
  • Location: Northampton, Northamptonshire
  • CMS Operator - Reactive Monitoring Competitive SalaryExcellent BenefitsLocation: Northampton, Lodge Way House, NorthamptonPart Time Nights 29 hours per week - Working 4 on 4 off
Spares Advisor
  • Job type: Full Time
  • Sector: Customer Services
  • Location: Irvine, North Ayrshire
  • A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join PTS as a Spares Advisor and share our success in a hard-working and
Central Monitoring Station Operative (Part Time)
  • Job type: Part Time
  • Sector: Customer Services
  • Location: Northampton, Northamptonshire
  • CMS Operator - Reactive Monitoring Competitive SalaryExcellent BenefitsLocation: Northampton, Lodge Way House, NorthamptonPart Time 20 hours per week - Monday 17:00-22:00
Customer Service Advisor
  • Job type: Full Time
  • Sector: Customer Services
  • Location: Crick, Northamptonshire
  • Customer Service AssistantCrick-Northamptonshire.   (Junction 18 of the M1) Full Time Mon - Fri 40 hrs p/wDo you pride yourself in delivering excellent customer service? Do you
Regional Installations Manager
  • Job type: Full Time
  • Sector: Customer Services
  • Location: Gloucester, Gloucestershire
  • Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers that’s why the first thing you’ll notice at Wickes

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