Sales Account Manager
Portsmouth, Hampshire
This vacancy has now expired. Please see similar roles below...
- Be able to write a well-articulated proposals and reports in response to client needs.
- Maintain and develop relationships with a portfolio of customers with the aim of establishing increased sales as the clients preferred supplier of bathroom, heating and plumbing products and services.
- Ensure there is a good level of understanding and knowledge of F&P's products and services, ensuring customers enquiries can be dealt with accurately and appropriately
- Report or update any market information or competitor activity as necessary.
- Speak positively and enthusiastically about the company and its products and services, to ensure that a professional company and brand image is provided at all times to customers and colleagues.
- Create and manage the 'Account Development Plan' for each customer, which clearly maps out a development strategy. This should contain both short & medium-term goals with agreed measures & milestones.
- Achieve targets as defined in each clients 'Account Development Plan' and Achieve client retention percentages in line with the agreed 'Account Development Plan'.
- Represent F&P as the key customer interface in the nominated accounts and influence decision makers at all levels.
- Identify opportunities for increased revenue from the client base for all products and services.
- Negotiate new and amended client contracts within agreed parameters as appropriate.
- Assist in the process of good debtor control as required.
- Maintain accurate customer records, files and discount terms applied.
- Achieve improved customer relationship measurements (through the use of CRM).
- Build knowledge of the market in which specific accounts operate.
- Provide regular updates, forecasts and report results to the Area Sales Manager to agreed timescales.
- Has the ability to manage a number of large key customers, whilst increasing sales and identify new sales opportunities for customers to deliver long term profitable sales growth.
- Is has a proactive approach to building relationships and customers expectations.
- Sees every sales opportunity – and makes the most of it, with the strong ability in understanding customer objectives in order to develop successful strategic plans.
- Is fantastically well‐organised.
- Loves being part of a motivated team.
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Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
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