Administrator - Credit Control

Credit Control Administrator

Location: Kirkintilloch

Salary: Competitive plus excellent benefits

Working Hours: Monday - Friday (37.5 Hours per week)

Have you come from a Credit Control/ Customer Service background, where you’ve used your own initiative to help customers? Are you looking for a position to utilise your excellent telephone manner skills? Well this could be the perfect role for you!

We have a fantastic opportunity as a Credit Control Administrator to join our team at Keyline based in Kirkintilloch. Reporting into the Credit Control Manager, you’ll manage and administer credit-related duties and provide support to the credit services team. You will have the opportunity to work on a variety of tasks including processing credit applications as required, approving credit limits for customers, processing customer receipts to accounts,  and participate in business meetings to suggest new ways to approach credit administration processes.

Your key accountabilities will include:

• Timely and efficiently process all customer requests for Credit Accounts making credit decisions in accordance with the Company Credit Policy.

• Building and maintaining strong customer relationships both internally & outside the organisation.

• Ensuring that all customer payment receipts by Bacs & Cheque are processed, posted allocated in accordance with company SLA agreements on a daily basis.

• Assist with the reconciliation of the cash book / sales ledger statements

• Assist with the registering of customer disputes ensuring that they are registered with accurate information and the correct level of detail.

• Produce and distribute reporting to the business.

• Working closely with Branch and Sales teams to grow profit.

• Undertake additional duties as allocated by Manager.

To be considered for this role, it is essential to have excellent communication skills and have the ability to develop strong client relationships, both internally and externally. You will excellent time management and customer service skills, combined with the motivating and drive to succeed. More than anything, we’re looking for someone who is willing to go above and beyond, in order to succeed.

In return, we can offer you a career opportunity that will allow you to develop new skills and continue your development.

Interested? We can’t wait for you to apply!