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Assistant Branch Manager

£Competitive + Benefits

Northampton, Northamptonshire

29375

This vacancy has now expired. Please see similar roles below...

Join TFS Solutions as an Assistant Branch Manager to help us expand and develop our customer proposition as we grow the business. 

As an Assistant Branch Manager for TF Solutions you will be responsible for assisting the Branch Manager ensuring the efficient and effective functioning of the branch, achieving sales targets and providing through a collective effort the highest possible customer service. You will deputise in their absence and have responsibility for the day to day management of branch colleagues.

Your key accountabilities will include
  • Controlling stock management within the branch, including updated buying directives, and ensuring that the correct procedure is adopted when placing all orders for branch stock 
  • Maintaining a close liaison and dialogue with the Branch Manager, keeping them informed on all such matters that may affect the smooth running of the branch.
  • Deputising for the Branch Manager in their absence complying with Company policies and procedures to cover all aspects of operational duties.
  • Ensuring the highest standards are maintained in the branch at all times, preventing loss or damage, also in respect of staff performance, good housekeeping and strict observance of Company policies and procedures.
  • Providing excellent service to the customer identifying products required and offering alternatives if necessary to profitably maximise the sale of goods.
  • Stay Safe - proactively support the Branch Manager with all Health and Safety matters and ensuring that the stay safe culture is upheld within the branch by taking action where necessary.
  • Conferring with customers and representatives of associated industries to ensure high levels of customer service whilst maintaining focus on supporting the Branch Manager to maximise the sales and profitability of the Branch.
  • Building and maintaining a loyal customer base.
  • Assisting the Branch Manager in the development of all team members.
  • Responsible for Branch security and opening and closing of the Branch in the absence of the Branch Manager or as delegated by the Branch Manager.
What we are looking for
You will be someone who is excellent at work with a minimum of supervision and with great interpersonal skills and customer service skills. You will have had supervisory experience and the ability to manage your own time and work with initiative.

You will have sales experience ideally within the Air Conditioning industry, and be able to prioritise your workload and others.  You will have a winning mentality, with a positive, can do attitude and have a real passion for people and the customer experience.

About us
We are your one stop shop for all air conditioning and refrigeration products and with substantial growth over the past decade, we’ve become one of the leading Air Conditioning & Refrigerators distributors in the UK so we’d say we know a thing or two about our sector. Today, TF Solutions is at a really exciting point in establishing ourselves as leaders in the market and we are looking to accelerate business growth whilst ensuring we are serving our customers in the most innovative and efficient ways to meet the market standards. 
We’re also now part of the Travis Perkins Group,  recognised as one of the UK’s top employers. It’s the people in the business that are the cornerstone of our success. Work with us and you’ll be joining a team where ideas, opinions and contributions matter and where we believe working together is for success. We recognise the value that different skills and experiences can bring to our business so previous industry knowledge is not essential.

Join us now to be part of our exciting business growth & acceleration journey 

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