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  • Branch Supervisor

  • Business: Travis Perkins
  • Sector: Branch, Store & Showroom
  • Location: Kingswinford, West Midlands
  • Salary: £Competitive + Benefits
  • Hours of work: 12PM - 8PM Monday to Friday and 7AM - 12PM every other Saturday. You may be required to work different hours occasionally.
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 19-Feb-2021
  • Job reference: 30342

Job Description


Shift Supervisor

Location - Kingswinford

£Competitive + Benefits (which includes a bonus, a contributory pension, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Wickes and Toolstation) and a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas).   


We have some exciting opportunities at our new Customer Fulfilment Hub. This is a really fantastic opportunity to join a newly established branch with a new team and really make a difference to our customers, delivering first in class service every time. All whilst being a part of our Travis Perkins family.


At Travis Perkins we pride ourselves on being a great place to work that's why we have been voted one of the UK’s Top Employers every year since 2010, we look after our people and empower them to look after our business and our loyal customer base.  


How important is this role to the business

Joining our friendly and hard working family as a Shift Supervisor, you will ensure the efficient running of the Customer Fulfillment Hub, safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment..  The Shift Supervisor has responsibility for the day to day operation of the PM shift at the Customer Fulfillment Hub, leading, motivating and engaging the team to operate safely at all times whilst delivering excellent customer service, performance and operational excellence in all areas.


What will I be doing?

  • The Customer Fulfillment Hub’s opening hours are Monday to Friday between the hours of 06:00 – 20:00 and Saturday 07:00 – 12:00. Colleagues work across 2 shifts, generally these are 06:00 - 14:00 and 12:00 - 20:00.  Your role will usually cover the later shift Monday - Friday and every other Saturday.  You may be required to work  different hours occasionally.

  • You will work closely with the Transport Manager, Shift Manager, Stock Controller and Branch Managers to ensure that the service offered to our customers is exceptional.

  • You will look to develop yourself, your colleagues and the operation to become ‘best in class’ through continuous improvements to the operation and the service provided.

  • The Shift Supervisor will also be a key holder and will be responsible for the secure lockdown of the site at the end of the shift.

  • Experience of using a forklift is ideal, but don't worry full training is provided

  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment at all times.


What skills do you need?

As a part of the management team you will need to be able to delegate successfully, have excellent communication and organisational skills, able to make good commercial decisions as well as maintaining excellent customer service skills. 

It would be advantageous if you came from a Merchanting background but we will offer full product training. 



Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Shift Supervisors.  Are you:

  • Passionate and an engaging leader, who has the ability to create a “one team” approach through collaboration and motivation.

  • Someone that has a friendly and outgoing personality who is happy to communicate with customers and colleagues and build strong relationships.

  • Someone that is adaptable, resilient and tenacious with high levels of energy and drive.

  • Someone who thrives in a dynamic and fast paced environment.


Being a Shift Supervisor in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development scheme - which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values.

 

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We offer our employees access to extensive career opportunities across our 20+ leading businesses.  We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues. 


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