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  • Contract Support Assistant - (6 months FTC)

  • Business: P&H Division
  • Sector: Customer Services
  • Location: Northampton, Northamptonshire
  • Salary: £Competitive + Benefits
  • Hours of work: 42.5
  • Position type: Fixed Term Contract
  • Job type: Full Time
  • Date posted: 05-Sep-2019
  • Job reference: 23419

Job Description

Contract Support Assistant - Northampton (6 months FTC)
Monday - Friday 42.5 hours per week 
Location: Northampton

Are you passionate, commited and driven to delivering Customer excellence? Do you thrive within a busy, faced paced environment? If you're looking for a new challenge and want to be part of a welcoming, friendly team then come join PTS as a Contracts Support Assistant in our Regional Service Centre located at our newly furnished office in Northampton and share our success with plenty of opportunity for career development.

The role:

Serving customers over the telephone you will ensure orders, cancellations and amendments for all accounts are keyed quickly and accurately to ensure that the highest levels of customer service are consistently delivered and maximise sales at every opportunity. 

What we are looking for;
  • Customer focused with excellent customer service skills. 
  • Experience in plumbing and heating within a similar business is desirable but not essential.
  • Passionate and driven to help our business grow. 
  • Credible and professional. 
  • Self motivated, enthusiastic and organised. 
  • Able to instil trust and confidence. 
  • A team player with a friendly personality. 
About us:

PTS is a leading distributor of domestic plumbing and heating products to a varied customer base  including major contract customers, house builders and housing associations. With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and offers a fast and efficient on time in full delivery service. PTS is also the sole supplier of key products and services to British Gas.

As part of the Travis Perkins Group, one of the UK's leading companies we’ve got the supportive culture of a family run business and an entrepreneurial mindset. Recognised as one of Britain’s Top Employers since 2010, we offer our employees access to extensive career opportunities across over 20 leading businesses. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues. 

What you’ll get:

You will be entitled to some great benefits including a competitive salary, eligible to an annual performance related bonus, 22 days annual holiday which increases with length of service, contributory pension, a wide range of other benefits (including flexible benefits through salary exchange, share incentive plan, colleague discount across Travis Perkins Group and discounts for more than 1000 retailers). 

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