Accessibility Links
  • Customer Sales Support

  • Business: CCF
  • Sector: Sales & Operations
  • Location: Northampton, Northamptonshire
  • Salary: £Competitive + Excellent Benefits
  • Hours of work: Full Time - Hours: 40 Hours p/w (Monday to Friday 8.00am - 5.00pm)
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 09-May-2019
  • Job reference: 19339

Job Description

Are you an excellent communicator with the ability to influence stakeholders on all levels? Do you take pride in your abilities at building your customer relationships?  


At CCF, we are looking for an energetic individual to provide Customer Sales Support, working collaboratively within our thriving Sales Office team based in Brackmills, Central Northampton. Within this role you will be responsible for coordinating inbound and external calls and orders for customers, offering a single point contact for pricing and ordering for our large National customers. 


Linking with our Key Account Managers and framework team, you will partner with them to contribute to our sales growth through proactive customer engagement. If you, like us, keep the customer at the heart of everything that you do then we have the perfect role for you!


Key Accountabilities:

Providing a high quality telephone customer service, answering all calls in a polite, positive and courteous manner.

Using sales skills to question, probe, prepare basic objectives, plan for objections and create solutions.

Processing daily sales activity on our internal systems, ensuring procedures used are in accordance with company administrative guidelines.

Taking ownership for quotes making proactive outbound calls ensuring we maintain and follow up all quotations, highlighting and recording successes and detailing reasons for failures.

Ensuring all customer / supplier queries are actioned and resolved within the specified time given.


We are looking to recruit someone who is enthusiastic, resilient and resourceful, with a sharp eye for identifying new sales opportunities and a passion for excellence. Being well-organised and planned goes without saying, as you will be responsible for meeting our valued customer expectations.


The successful candidate will ideally have:

Proven ability of working within a sales negotiator type role.

Great customer services skills

Good product knowledge within the building materials/merchant industry

Build strong relationships with multiple customer and internal stakeholders

Proven experience in identifying new sale opportunities and creating solutions for customers


What can we offer you?

Recognised as one of Britain’s Top Employers: offering you the opportunity to fulfil your potential in a forward thinking company that still believes in upholding family values - and putting our colleagues and customers at the heart of our growing business ensuring we are making decent returns. Despite our size, we’ve got the values of a family run business and the mindset and ambition.

Similar jobs
Sales Office Manager
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Worcester, Worcestershire
  • A buzzing atmosphere, great benefits, and plenty of opportunities for career progression – join Keyline as a Sales Office Manager and share our success and good times with a
Regional Sales Key Account Manager
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Exeter, Devon
  • Job Title: Regional Sales Key Account Manager - Primaflow F&P Location: South West/South Wales/Oxfordshire Field based covering various sites across;South WestSouth
Regional Sales Key Account Manager
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Northampton, Northamptonshire
  • Job Title: Regional Sales Key Account Manager - Primaflow F&P Location: East / West Midlands Field based covering various sites
Category Sales Administrator
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Leatherhead, Surrey
  • *42.5 hours per week: Mon - Fri 7.30am - 5pm, alternate Saturdays 8am - 12pm*Are you passionate about sales and delivering brilliant customer service? Do you want to be part of a
Regional Sales Key Account Manager
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Leicester, Leicestershire
  • Regional Sales Key Account Manager Midlands and surrounding £Competitive Salary + Benefits and Car. Are you a Sales Guru interested in showcasing your talents within a new
Business Intelligence and Fraud Analyst
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Crick, Northamptonshire
  • Business Intelligence & Fraud AnalystLocation - GloucesterDivision - Plumbing & HeatingGrade: C6We have an excellent opportunity to recruit a Business Intelligence & Fraud Analyst
Regional Sales Negotiator
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Retford, Nottinghamshire
  • Regional Sales Negotiator - Travis PerkinsLocation: Retford£Competitive Salary + Excellent Benefits Do you consider yourself to be a focused, driven and ambitious individual with
Branch Sales Assistant
  • Job type: Full Time
  • Sector: Sales & Operations
  • Location: Cambridge, Cambridgeshire
  • A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join PTS as a Branch Sales Assistant and share our success in a