Customer Service Advisor - PTS
Crick, Northamptonshire
This vacancy has now expired. Please see similar roles below...
A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join PTS as a Customer Service Advisor and share our success in a hard-working and friendly environment.
The role:
Working in our Service Centre, as a Customer Service Advisor you will consistently deliver the highest levels of customer service over the telephone, ensuring orders, cancellations and amendments for all accounts are keyed within contract terms.
What we are looking for:
The successful applicant must be able to demonstrate the following:-
Customer focused, proving an outstanding level of service
Excellent communication skills both written and verbal
Organised with a high level of accuracy and attention to detail
The ability to multi task, prioritise and work under pressure
A Warm and friendly nature
Team player with a can do, will do attitude
Ability to handle high volume of telephone calls
About us:
PTS is a leading distributor of domestic plumbing and heating products to a varied customer base including major contract customers, house builders and housing associations. With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and offers a fast and efficient on time in full delivery service. PTS is also the sole supplier of key products and services to British Gas.
As part of the Travis Perkins Group, one of the UK's leading companies we’ve got the supportive culture of a family run business and an entrepreneurial mindset. Recognised as one of Britain’s Top Employers since 2010, we offer our employees access to extensive career opportunities across over 20 leading businesses. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues.
What you’ll get:
Competitive salary + eligible for monthly performance related bonus
22 days holiday per annum which increases with length of service + bank holidays
Contributory pension
A wide range of benefits (salary exchange, share incentive plan, colleague discount across all Travis Perkins Group and discounts for more than 1000 retailers)
Support, guidance and training throughout your role
The opportunity to both work in and develop your career in an exciting, fast-paced environment
Do you want to be notified every time a job like this gets added? Follow the link below and we'll send you an email
Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
Who we are
Roles you may be interested in
Salary
Competitive Salary + Uncapped Commission + Excellent Benefits
Location
Gloucester
Contract Type
Permanent - Full time
Location
Stroud, Gloucestershire
Business
Benchmarx Kitchens & Joinery
Job Family
Kitchen Design
Sales & Customer Service
Remote or Office based
Office based only
Description
Do you have an eye for detail and a creative flair? Do you enjoy a sales environment? Do you love meeting a diverse range of people and are a team player? Ever thought of being a Kitchen Sales Design
Reference
45778
Expiry Date
01/01/0001
Salary
£Competitive + Benefits
Location
Leeds
Contract Type
Permanent - Full time
Location
Leeds, West Yorkshire
Business
CCF
Job Family
Driver
Remote or Office based
Office based only
Description
Joining our friendly and hardworking team as a HGV CLASS 1 DRIVER, you'll be on the front line dealing with orders, deliveries and stock coming in and out of the business. As part of the branch team,
Reference
45808
Expiry Date
01/01/0001
Salary
Competitive + Benefits
Location
Birmingham
Contract Type
Permanent - Full time
Location
Birmingham, West Midlands
Business
Travis Perkins
Job Family
Management
Warehouse & Yard
Remote or Office based
Office based only
Description
Are you seeking a role providing a first class service whilst ensuring the safe and efficient running of our yard. In this Yard Manager/Supervisor role you will be responsible for leading and inspirin
Reference
45803
Expiry Date
01/01/0001
Our stories
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
02/23/2024
Summary
Within the Travis Perkins Group, we have a culture of promoting continuous learning and development. We value our people, and we want them to have the best opportunities available to ensure they are f
Teaser
ApprenticeshipsContent Type
BlogsPublish date
02/23/2024
Summary
Embarking on a journey of professional growth and skill development, Megan shares her reflections on what the Fast Track Management Apprenticeship means to her. As a participant in this tran
Teaser
DriversContent Type
BlogsPublish date
02/23/2024
Summary
The Travis Perkins Group has been certified as one of Britain’s Top Employers for twelve years. We pride ourselves in selecting the greatest candidates and creating both a fun and safe space to work
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/31/2024
Summary
At Toolstation, we're not just about giving you top-notch tools and supplies. Our commitment extends to our colleagues and supporting them in growing and developing their careers. We're excited
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/31/2024
Summary
What is a Store Assistant job? As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to mak
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/10/2024
Summary
At Travis Perkins, we take pride in spotlighting exceptional colleagues who embody dedication, talent, and our values. Meet Matt Pepper, one of our amazing Branch Managers at the Stowmarket
Teaser
ApprenticeshipsContent Type
BlogsPublish date
01/10/2024
Summary
Hands-on experience and practical skills are highly valued in the workplace today. This is one of the reasons why Apprenticeships are a great way to kickstart your career and build a strong found
Teaser
GeneralContent Type
BlogsPublish date
01/10/2024
Summary
Meet Gemma Toolstation Regional Manager, Gemma Tysoe, from Chester, joined Toolstation with a Saturday job in her local branch, and gradually worked her way up to Regional Manager for the North
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/10/2024
Summary
What is a branch manager? Branch Managers at Travis Perkins plc drive profitable business growth by cultivating strong relationships with customers and suppliers, overseeing branch operations, a