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  • Customer Service Apprenticeship

  • Business: BSS
  • Sector: Sales & Operations
  • Location: Manchester, Greater Manchester
  • Salary: £Competitive + Bonus + 22 days holiday plus bank holidays + discounts and access to health and wellbeing advice and support.
  • Hours of work: 40 hours per week (no weekends)
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 10-Mar-2020
  • Job reference: 21518

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Job Description

Are you looking for a credible alternative to college or university? Ready to gain a nationally recognised qualification with an organisation that’s been recognised as one of Britain’s Top Employers? Keen to work for a company that values diversity and supports colleagues to progress their careers? Our BSS Service and Know How Programme is the gateway to all of this and more.

Our Service and Know How Programme is a Level 2 Apprenticeship in Trade Supply so it’s focused on your own personal development and will provide you with everything you need to thrive and grow within our business. Study time is factored in to your working week, so you can achieve your qualification without affecting your work-life balance. We provide a fantastic support network to all of our learners through classroom study and 1:1 coaching and mentoring, as well as technical and skills training to enable you to achieve your Level 2 Apprenticeship qualification and progress your career with the Travis Perkins group. 

Over this 12 month apprenticeship, you can expect to cover off modules that explore the technical product knowledge and relationship building skills that set our colleagues apart from our competitors. You'll also get the opportunity to work across a number of areas within our branch, allowing you to see where your strengths and interests lie. Along the way, our experienced team will provide you with plenty of support to ensure you to get the best out of your Apprenticeship and set a solid foundation for your future career within our business.

For the best chance of securing yourself a place on a fantastic career journey, you’ll need to be someone who:
  • Knows what great customer service looks like – and how to provide it
  • Has the dedication to get things done
  • Loves to learn, develop and expand their knowledge
  • Holds a full UK driving licence, or is mobile to travel to different sites

What’s in it for you?

If you’re motivated, keen to progress and ready to make your mark in a supportive, diverse environment, join us! In return, we’ll provide you with every opportunity to drive your career forward within a large and rapidly growing business with deep local roots and strong family values. Every step of the way you’ll get to enjoy a full package of perks on top of a salary that grows with you as you grow in our business

About Us

BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS.

The Travis Perkins Group is an equal opportunities employer. We are proud to have been recognised as one of Britain’s Top Employers since 2010.

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