Jump to main content

Customer Service Apprenticeship

£ Competitive + Benefits

Congleton, Cheshire

28537

This vacancy has now expired. Please see similar roles below...

We are looking for talented and enthusiastic people to join us on our Specialist to the Trade Certificate, a 12 month apprenticeship programme that will provide you with the tools and knowledge to build a successful career with our business. By the end of the programme you will have the confidence to say to our customers “ I know what you are talking about, I know what you are after. I can do that”. 

Our business
We are plumbing and heating merchants who through strong customer relationships and outstanding service ensure we meet our customer needs and get the right product to them, when they need it, first time. We deal with both trade and retail customers and operate the largest network of dedicated bathroom showrooms across the UK.  

So what makes a great colleague within our business?  Let's look first at our team. A hard working, proud and successful team who deliver a service that keeps customers coming back.

You can expect to get involved in everything from building strong relationships with your customers, resolving queries, managing stock and helping out in the branch, building knowledge of our diverse product range.

What are we looking for?  
We are looking for our experts for tomorrow and our leaders of the future. We hope you can say ‘Yes’ to all of the characteristics below

Do you enjoy meeting people and building relationships?
Do you get a real buzz from meeting Customers expectations and delighting them?
Are you a good problem solver and good at earning people’s trust?
Do you enjoy always learning something new and feel proud to be good at what you do?
Are you prepared to put in 110% into an apprenticeship programme to build your knowledge & skills?

What we have to offer you
Our apprenticeship programme is an 12 month programme that exposes you to all aspects of the business including our domestic, commercial and industrial customers. You would also gain knowledge of the industry, products and our suppliers. 

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom. 

What you’ll get:
You will be entitled to some great benefits including a competitive salary, an annual performance related bonus and 22 days annual holiday which increases with length of service. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

If you’re keen to build a career in a growing business, whilst gaining a nationally recognised Level 2 Apprenticeship apply now.

Do you want to be notified every time a job like this gets added? Follow the link below and we'll send you an email

List #1

Roles you may be interested in

HGV Driver Class 2

Salary

£Competitive + Benefits + Driver Bonus

Location

Crowthorne

Contract Type

Permanent - Full time

Location

Crowthorne, Berkshire

Business

Travis Perkins

Job Family

HGV Driver

Driver

Remote or Office based

Office based only

Description

Drive your career forward by getting behind the wheel of one of the UK’s largest fleets and join us on our journey to continue building Britain... What’s in it for me?Full time, permanent working hour

Reference

45564

Expiry Date

01/01/0001

Read more
Read more
Warehouse Assistant

Salary

Competitive + Benefits

Location

Blairgowrie

Contract Type

Permanent - Full time

Location

Blairgowrie, Perth and Kinross

Business

Travis Perkins plc

Job Family

Warehouse & Yard

Remote or Office based

Office based only

Description

Joining our friendly and hard working family as an Yard Sales Assistant, you'll be on the front line dealing with our customers that come into our yard.  As part of the branch team, you will play a vi

Reference

45757

Expiry Date

01/01/0001

Read more
Read more
Hire Driver

Salary

Competitive + Benefits

Location

Chester

Contract Type

Permanent - Full time

Location

Chester, Cheshire

Business

Travis Perkins plc

Job Family

Hire

Remote or Office based

Office based only

Description

As a Hire Driver in Travis Perkins, you will play a vital role in supporting our Hire Manager.  What will I be doing?Predominantly Delivering and collecting a wide variety of tools & equipment to our

Reference

45752B

Expiry Date

01/01/0001

Read more
Read more
View all jobs

Our stories

lydiay
Empowering careers: Lydia's journey to Supply Chain Management

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

02/23/2024

Summary

Within the Travis Perkins Group, we have a culture of promoting continuous learning and development. We value our people, and we want them to have the best opportunities available to ensure they are f

Teaser

Read more
Megan in a branch - Management Apprenticeship
What The Fast Track Management Apprenticeship Means to Megan

Teaser

Apprenticeships

Content Type

Blogs

Publish date

02/23/2024

Summary

Embarking on a journey of professional growth and skill development, Megan shares her reflections on what the Fast Track Management Apprenticeship means to her.  As a participant in this tran

Teaser

Megan undertook a Fast-Track Management Apprenticeship at BSS Derby and has now been with the company for around 2 years.

Read more
image of Ian, Class 2 HGV Driver
How Ian improved his career as a Class 2 HGV driver within the Travis Perkins Group

Teaser

Drivers

Content Type

Blogs

Publish date

02/23/2024

Summary

The Travis Perkins Group has been certified as one of Britain’s Top Employers for twelve years. We pride ourselves in selecting the greatest candidates and creating both a fun and safe space to work

Teaser

Read more
Toolstation employee at branch desk with a computer and shelves in background
How Toolstation empowers retail colleagues’ development through Apprenticeships

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/31/2024

Summary

At Toolstation, we're not just about giving you top-notch tools and supplies. Our commitment extends to our colleagues and supporting them in growing and developing their careers.  We're excited

Teaser

Read more
women working as store assistant in toolstation branch
What is a Store Assistant?

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/31/2024

Summary

What is a Store Assistant job?  As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to mak

Teaser

Read more
Matt from Travis Perkins standing outside one of our branches
A day in the life of a branch manager at Travis Perkins: Matt’s colleague story

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/10/2024

Summary

At Travis Perkins, we take pride in spotlighting exceptional colleagues who embody dedication, talent, and our values.  Meet Matt Pepper, one of our amazing Branch Managers at the Stowmarket

Teaser

Read more
CV, curriculum vitae with computer keyboard on yellow background, top view
How to write an Apprenticeship CV

Teaser

Apprenticeships

Content Type

Blogs

Publish date

01/10/2024

Summary

Hands-on experience and practical skills are highly valued in the workplace today. This is one of the reasons why Apprenticeships are a great way to kickstart your career and build a strong found

Teaser

Read more
Gemma from Toolstation
From Part-Time to Regional Manager: Gemma Inspirational Toolstation Journey

Teaser

General

Content Type

Blogs

Publish date

01/10/2024

Summary

Meet Gemma  Toolstation Regional Manager, Gemma Tysoe, from Chester, joined Toolstation with a Saturday job in her local branch, and gradually worked her way up to Regional Manager for the North

Teaser

Read more
branch manager at travis perkins plc
What is the role of a branch manager: job description and responsibilities

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/10/2024

Summary

What is a branch manager?  Branch Managers at Travis Perkins plc drive profitable business growth by cultivating strong relationships with customers and suppliers, overseeing branch operations, a

Teaser

Read more

Quick Links