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  • Data Quality Manager

  • Business: Wickes
  • Sector: Head Office Support & Admin
  • Location: Watford, Hertfordshire
  • Salary: Excellent + bonus + benefits
  • Hours of work: 37.5
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 04-Aug-2020
  • Job reference: 24875

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Job Description

Wickes is an exciting, fast paced, changing environment and we have a lot going on for 2020! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch!


We are looking to recruit a Data Quality Manager to join our Head Office Team here in Watford….


Main purpose of job:

The Data Quality Manager will be accountable for the roll out of data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to standards, principles, governance metrics and processes; including implementation of a Data Ownership policy with clear defined roles and responsibilities.

Key responsibilities:

  • The  Data Quality Manager is responsible for the quality of the data held in the PIM systems  

  • The role is responsible for collation and creation of Data standards and guidelines ensuring the quality of all data throughout the change management process, ensuring changes are prioritised and co-ordinated across business units, suppliers and users when the changes are implemented

  • To agree and implement global data rules in line with agreed governance procedures and communicate rules to business stakeholders

  • Supporting Business functions in delivering a Global Data Governance & Data Quality Strategy for Wickes Data function 

  • Owns the configuration of the Data Quality policies, standards and principle rules and deals with data quality related queries from internal and external (suppliers) customers

  • Ensures that appropriate Data Quality reporting is available and accurate for users

  • Review of Data Quality Standards and helps to ensure adherence to legal and regulatory requirements as well as reviewing and following Global Data Standards

  • Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements with the aim of Improving Data Quality and striving for the most complete, consistent and correct data to support Data systems covering all channels; for product, customer, supplier, location, colleague and reference data sets

  • Responsible for the Data Quality & Metadata Change control process and for the release and communication of changes across the Business Units and Suppliers

  • Working with and assisting users and suppliers in adding, updating and deleting data, attributes and changes to the Hierarchy structures

  • To build and maintain a working relationship with each business unit and key stakeholders to understand their data requirements

  • To embed themselves within brand Multichannel Web Merchandising teams, Marketing teams, Product Ranging teams and Commercial teams and plan ongoing data changes

  • Ability to communicate effectively across all levels of the Business ensuring all Business units understand Data Management priorities & plans

  • Ability to publish and demonstrate proposals to key stakeholders across all business units and feeding back to project steering groups, Heads of and Executive Directors

  • Business critical workload planning, system development and working with developers  

  • Accountable for producing and maintaining the Data Quality strategy (for all data types - starting with Product)

  • Lead a team of Data Quality stewards who own and maintain the Data Quality rules and setup within the IT system.  Provides direction and management to ensure that the data strategy is being driven towards

  • Owns the configuration of the Data Quality rules and deals with Data Quality related queries from internal and external users (Suppliers). Ensures that appropriate Data Quality reporting is available and accurate for suppliers and internal users. Deals with Commercial departments to provide with communication and direction for charges to suppliers that fail to meet their minimum DQ commitments

  • Responsible for the Data Quality rule change control process and for the release of changes across the systems and Business Units

  • Line management and performance management of Data Quality team.  Ensure that objectives and personal development plans are in place for all team members

  • Review Data Quality Standards and helps to ensure adherence to legal and regulatory requirements as well as reviewing and following Global Data Standards

  • Accountable for the maintenance and guardianship of metadata (taxonomy)


What are we looking for?

  • Project Management and Business Process experience and qualifications 

  • Strong management skills and a good technical background (dealing with coding)

  • Knowledge of Data Management techniques, industry standards and IT solutions

  • Knowledge of Data Governance practices and approaches related DPA & GDPR 

  • MDM systems & approaches 

  • Experience in organizing and streamlining data processes

  • Data migration and cleanse processes

  • People Management & development

  • Extensive administration or retail experience

  • Excellent customer service, communication and interpersonal skills

  • Highly organised, methodical and has high attention to detail

  • Able to work under pressure to tight deadlines

  • Self-motivated and able to problem solve

  • Highly proficient in IT systems - MS Applications

  • Ability to understand and write technical documentation

  • Experience with MS Office and data programs

  • Familiarity with administrative duties

  • Excellent knowledge of correct spelling, grammar and punctuation

  • Confidentiality

  • Organisation skills, with an ability to stay focused on assigned tasks

  • Office based role as it requires constant communication with Commercial teams and adhoc meeting inside the team


What can we offer you?


Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers. That’s why the first thing you’ll notice at Wickes is the way everyone pulls together.  It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.


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