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  • HR Helpdesk Advisor

  • Business: Travis Perkins PLC
  • Sector: Human Resources
  • Location: Northampton, Northamptonshire
  • Salary: £competitive + benefits
  • Hours of work: Monday to Friday (Shifts cover 08:00 - 16:15 or 08:45 - 17:00)
  • Position type: Fixed Term Contract
  • Job type: Full Time
  • Date posted: 27-Oct-2020
  • Job reference: 28716

Job Description

We are looking for two experienced, customer service focused and enthusiastic HR Helpdesk Assistant to join our dedicated and upbeat HR People Services team which is based in Lodge Farm, Northampton. This vacancy is currently on a initial 12 month fixed term contract. 

What you’ll do

In this role you will utilise your excellent communication skills as you will be working within a fast paced environment, assisting colleagues and managers with: HR, Payroll and Reward queries. This is a key role within our HR function, as you are the primary contact for supporting colleagues via telephone, email and through our People Services portal with vital solutions to their queries and liaising with our Tier 2 teams for specialist knowledge.

If you have a passion for HR and want to utilise your excellent high volume customer service/HR experience, then we want to hear from you!

Is this you?

We’re not asking for you to have worked in a similar role previously, but you’ll need to bring your strong customer service and strong interpersonal skills to join this fun, fast paced environment. Your excellent judgement in understanding how to tailor information for the audience will contribute to ensuring, as a team, we communicate all responses, instructions and decisions clearly.

Along with the above, you’ll also have:

 - Professional telephone manner.
 - Strong ability to prioritise your workload, adapting and responding to changes/conflicting priorities.

As a HR Helpdesk Assistant, we’ll also support you in developing your career within the Travis Perkins Group which could involve progression within the department, HR function or other parts of the business.

What’s in it for you?

You’ll be supported by some of the best training & development in the industry. Our impressive internal succession programme means, whatever it is you do with us,  it will be easy for you to learn, grow and develop across the Travis Perkins Group.

We’ll also equip you with a benefits package that grows as you grow with the company:
- Competitive performance related bonus
- Save-as-you-earn scheme
- Buy-as-you-earn scheme
- Contributory pension scheme
- Colleague discount across a variety of Group businesses including; 20% off at Wickes and 30% off at Tile Giant, plus special discounts across our Trade Merchanting businesses.

A bit about us

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.
With over 26 businesses, 28,000 colleagues and more than 2,000 branches, stores and sites around the UK we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!

If you have the desire to be part of our team we would love to hear from you!

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