HR Helpdesk Assistant

HR Helpdesk Assistant Contract: 12 Months FTC

Location: Lodge Farm - Northampton £Competitive Salary + Excellent Company Benefits

Come and join us Travis Perkins with this fantastic opportunity and take advantage of the benefits of working for the Travis Perkins Group: including discounts across our Group, competitive salaries and the support of an employer that values your development as much as you do.

We are looking for an experienced, customer service focused and enthusiastic HR Help Desk Advisor to join our dedicated and upbeat HR People Services team of 14 based in Lodge Farm, Northampton.

In this role you will utilise your excellent communication skills as you will be working within a fast paced environment, assisting colleagues and managers with: HR, Payroll and Reward queries. This is a key role within our HR function, as you are the primary contact for supporting colleagues via telephone, email and through our People Services portal with vital solutions to their queries and liaising with our Tier 2 teams for specialist knowledge.

If you have a passion for HR and want to utilise your excellent high volume customer service/HR experience, then we want to hear from you!

We’re not asking for you to have worked in a similar role previously, but you’ll need to bring your strong customer service and strong interpersonal skills to join this fun, fast paced environment. Your excellent judgement in understanding how to tailor information for the audience will contribute to ensuring, as a team, we communicate all responses, instructions and decisions clearly.

Along with the above, you’ll also have:

• Professional telephone manner.

• Strong ability to prioritise your workload, adapting and responding to changes/conflicting priorities.

As an HR Help Desk Advisor, we’ll also support you in developing your career within the Travis Perkins Group which could involve progression within the department, other divisions and the wider industry.

About Us

We are the UK leader in the building materials and home improvement markets. Recognised as one of Britain’s Top Employers since 2010, Travis Perkins plc offer our employees access to extensive career opportunities across 20+ leading businesses including Travis Perkins, Wickes, Keyline and City Plumbing Supplies. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues.

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