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  • Internal Communications Manager

  • Business: Wickes
  • Sector: Marketing
  • Location: Watford, Hertfordshire
  • Salary: Competitive with Benefits
  • Hours of work: Mon-Fri 37.5 hours
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 31-May-2018
  • Job reference: 13583

Job Description

Wickes is an exciting, fast paced, changing environment and we have a lot planned for 2018! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch!

What are we looking for?

We are looking for a Communications Manager, to achieve and maintain 75% engagement by regular communication to ensure Wickes colleagues are always informed, involved and inspired.

The ideal candidate will be the central point of call and responsible for the day to day management of operational communication channels - from content creation to channel execution, ensuring channel content is always up to date and relevant. The communications Manager, will work with key stakeholders cross functionally to source key business messages and build constructive relationships. The role, will also provide support to the Head of Communications and Engagement on any projects to achieve our five year plan.

Key Responsibilities:

  • Working closely with the Head of Communications and Engagement to manage the communications strategy

  • Management of communications channels - develop, write and edit communications to ensure it's simple, clear and aligned to the Wickes tone of voice

  • Managing strong day to day stakeholder relationships

  • Develop and deliver campaign communication strategies

  • Reacting to changes quickly and handling a number of different projects at one time

  • Ensure that communications between the Support Centre and stores are effective

  • To deliver timely, accurate and engaging communications to our colleagues

  • Meet tight deadline and channel rhythm and routines

  • Understand/measure effectiveness of channels and communications

  • A full job description is available prior to interview

    What We’re Looking For

  • Educated to a degree level, ideally a degree in communications along with a good level of written and verbal english

  • Essentially experience in communications, ideally within internal communications in a retail environment.

  • Excellent written and verbal communication skills

  • Posses video editing/production skills to manage the various communication channels  

  • Have a sound understanding of internal communication

  • Knowledge of retail, and understands the importance of customer focus environment

  • The ability to work well in a fast paced team and works well under pressure.

  • Excellent interpersonal skills and has the ability to build relationships

  • Desire to learn and develop

  • What we can offer you?

    Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers and that’s why the first thing you’ll notice at Wickes is the way everyone pulls together.  It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make.  Chances are you’ve never experienced anything quite like our culture.  All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be.  If that sounds like you, we’ll make you feel right at home

    Our strong family values and 'cornerstones' lie at the heart of the success of our journey - from family business to forward thinking business. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us.

    And if, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of perks on top of a salary that grows with you as you grow in our business.

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