IT Operator

Are you looking to make a break into the IT world? If so this could be the perfect opportunity for you! Travis Perkins are looking for a Trainee/Computer Operator to join the Service Monitoring Operations Centre Team in Northampton. This role will suit an individual looking to start an IT career, a or an experienced Operator looking for the next challenge.  This team work 24/7 365 days a year based on a 12 hour shift pattern of 4 on 4 off

Full training will be provided.

Essential Skills:  

• Good PC skills

• Excellent communication skills

• Self motivated  with the ability to work as a member of a team

• Current driving licence

Preferred skills

• A good basic knowledge of Data Centre environments and their associated control mechanisms and procedures

• UNIX command Line

• Previous Batch processing experience working to SLA’s

• Experience of monitoring tool sets: Solarwinds, Dynatrace & SCOM

• Experience with call logging tool Logit

Key responsibilities:

• To run and monitor batch processing, back-up systems and print output in accordance with the daily processing schedule, operations procedures and established quality standards;

• To monitor TP Groups servers, services and networks using the prescribed toolsets and escalate alerts with support teams as appropriate.

• With the support of the Senior Operator/Shift Leader, manage incidents, ensuring accurate logging, reporting and escalation is maintained at all times

• To always maintain the confidentiality of all information processed and printed

• To ensure Data Centre and company security procedures are adhered and work with the Data Centre team to ensure best working practices are upheld in the Operations area.