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  • Operational Administrator

  • Business: BSS
  • Sector: Head Office Support & Admin
  • Location: Leicester, Leicestershire
  • Salary: £Competitive Salary + Excellent Benefits
  • Hours of work: 37.5 hours p/w (Operating between Monday to Friday 7.30am - 5.00pm)
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 23-Jan-2019
  • Job reference: 19227

Job Description

Operational/National Administrator Leicester: Grove Park Hours of Work: Monday to Friday 37.5 hours per week, between 7.30am - 5.00pm

The Travis Perkins Group are the UK leader in the building materials and home improvement markets. Recognised as one of Britain’s Top Employers since 2010, we operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues.

BSS is one of the family of businesses within the Group, with 60+ branches around the country. We have an exciting opportunity for the right candidates to join our new National Admin Centre - are you interested?

Join us as a Operational Administrator within our fast paced National Administration Department, based in our BSS Head Office in Leicester which services all branches throughout England, Wales, Northern Ireland & Scotland.


Reporting to a team Supervisor you will be trained to be multi skilled for:

  • Processing branches Online Document Authorisation System (ODAS), monitoring our Supplier Invoice Matching system, processing supplier discrepancies and credits.   

  • Stocktake reconciliations.

  • Claimbacks.

  • Chasing suppliers for Held items.

  • Chasing suppliers for Proof of delivery for Direct to site sales.

  • Registering and actioning customer queries

  • Coordinating with branches to help resolve query actions

  • Issuing credits where necessary to speed up customer query resolution

  • Providing copy documents to customers where required

  • Running reporting on debt & customer raised queries

  • Distribution of reports to our branch network

  • Effectively supporting the branch network, to increase operational efficiency


To be successful:

  • You will have experience within a similar fast paced administration role.   

  • You will be organised with the ability to plan your workload, have an aptitude for figures, good IT skills, especially using spreadsheets.

  • At least C grade GCSE in English and Maths.

  • Possess excellent customer service skills and can naturally generate relationships both locally and remotely.

  • Highly motivated; must have the desire to make things happen on time.

  • Be willing to help others.

  • Be able to spot and flag issues


We are looking for self motivated individuals with good communication skills and with the ability to work well under pressure on their own and as part of the team.  You may work across all of our existing teams as required so a flexible and positive attitude towards your work is essential.

Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We offer our employees access to extensive career opportunities across our 20+ leading businesses operating nationwide. If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full benefits package and a salary that grows with you as you grow in our business.


For the opportunity to take your next career step in the group please apply online.

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