Regional Sales Office Manager

BSS are introducing the role of Regional Sales Office Manager to act as custodian for customer projects ensuring the highest levels of customer service are delivered and customers expectations are met. An essential part of the BSS sales team you will support Branches to deliver on our promises, and play a vital role in helping us to win business ensuring our continued success. You’ll also support the delivery of our Work Winning strategy for both colleagues and customers at a local level through amazing project sales management.  

With your natural organisation skills and love of working collaboratively, you will enjoy taking responsibility and will be confident in taking on a variety of everyday challenges, while maintaining great customer and colleague relationships.

What will I be doing?

• Our success is built on strong relationships with our customers and delivering on our project orders so it’s essential that you can influence branch teams whilst being the face of BSS to our customers offering a professional, friendly and enthusiastic service.

• With your learned knowledge of the products and services we offer, you will be a pivotal contact for our customers, nurturing great relationships, understanding their needs in order to offer expert advice and recommending alternatives or add ons to maximise the sale of goods.

• Keeping track of the promises we have made to our customers is key to offering the best service, so you’ll need to review outstanding orders and work with the business to resolve any issues that arise, always displaying the highest levels of integrity and communication.

• You will also track projects and manage project/tender quotations, working closely with the external sales team to ensure we engage at the right time, put our best foot forward and are placed to win.

What experience do you need?

Previous experience within a BSS Internal Sales role would be advantageous, but not essential. We just need transferable skills such as, great customer service, organisation and influencing skills alongside sales experience.