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  • Spares Advisor

  • Business: PTS
  • Sector: Customer Services
  • Location: Irvine, North Ayrshire
  • Salary: £Competitive
  • Hours of work: 42.5 hours per week - Mon - Fri 7:30am-5pm Sat 8am-12pm on a rota basis
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 08-Nov-2018
  • Job reference: 18638

Job Description

A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join PTS as a Spares Advisor and share our success in a hard-working and friendly environment.


The role:

You’ll work within the branch in a customer facing role, serving on the trade counter and dealing with customers over the telephone, providing customer service that is second to none, developing new and existing business and maximising sales at every opportunity. You will ensure that product knowledge is optimised within the branch and provide a specialist point of contact. You will be an advocate of our ‘Stay Safe’ culture.


What we are looking for

The ideal candidate is:-

  • Customer focused with excellent customer service skills

  • Passionate and driven to help our business grow

  • Credible and professional

  • Self motivated, enthusiastic and organised

  • Able to instil trust and confidence

  • Able to multitask under pressure

  • A team player with a friendly personality


Previous experience in the spares industry would be advantageous, but more importantly we are looking for people with the right attitude and enthusiasm who have the ambition to take ownership of their own success.


PTS is committed to best practices in recruitment and undertakes Basic Criminal Record Disclosures for candidates that are offered employment within our branches. This check will only be undertaken after the acceptance of an offer of employment and will be undertaken by CareerCheck Ltd. We reserve the right to withdraw any offer of employment if the check is unsatisfactory.


About us:

PTS is a leading distributor of domestic plumbing and heating products to a varied customer base  including major contract customers, house builders and housing associations. With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and offers a fast and efficient on time in full delivery service. PTS is also the sole supplier of key products and services to British Gas.


As part of the Travis Perkins Group, one of the UK's leading companies we’ve got the supportive culture of a family run business and an entrepreneurial mindset. Recognised as one of Britain’s Top Employers since 2010, we offer our employees access to extensive career opportunities across over 20 leading businesses. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues.


What you’ll get:

  • Competitive salary + eligible for annual performance related bonus

  • 22 days holiday per annum which increases with length of service + bank holidays

  • Contributory pension

  • A wide range of benefits (salary exchange, share incentive plan, colleague discount across all Travis Perkins Group and discounts for more than 1000 retailers)

  • Support, guidance and training throughout your role

  • The opportunity to both work in and develop your career in an exciting, fast-paced  environment


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