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  • Yard Customer Assistant

  • Business: Travis Perkins
  • Sector: Branch, Store & Showroom
  • Location: Morecambe, Lancashire
  • Salary: £Competitive + Benefits
  • Hours of work: 44.5 hours per week
  • Position type: Fixed Term Contract
  • Job type: Full Time
  • Date posted: 18-May-2021
  • Job reference: 31440

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Job Description

Joining our friendly and hard working family as a Yard Customer Assistant for 3 months, you’ll be on the front line dealing with our customers both in branch playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times.
 
What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
  • Our success is built on strong relationships so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures especially whilst unloading, loading and driving our vehicles. 
  • Want a work life balance - Our working hours are Monday to Friday between the hours of 07:30 – 17:00, every other Saturday 08:00 – 12:00.
What experience do you need?
We are looking for candidates with exceptional customer service experience, health & safety awareness, the rest we can teach you along the way. We will provide you with a great introduction into our business and provide you with all the tools needed.  

Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Yard Customer Assistant. Are you:
  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone with exceptional customer service experience, the ability to work under pressure efficiently and safely and a flexible attitude to work.
  • Someone who is as comfortable working in branch as they are out on the road. 
You’ll also receive £Competitive pay + Benefits (which includes a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Wickes and Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that's why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 20+ leading businesses.  We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues. 
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