Branch Manager
Who We Are
As part of the Travis Perkins Group, we’re the go-to experts for air conditioning, refrigeration, and heat pumps. We provide top-quality products and expert advice to ensure spaces stay cool and comfortable. With 15 branches across the UK, we collaborate closely with BSS to meet our customers' needs and provide cutting-edge solutions, from the latest tech to reducing carbon footprints. We’re committed to delivering excellence every step of the way.
What You’ll Be Doing
As Branch Manager, Crayford, you’ll be the driving force behind a high-performing, sales-focused team. Your role will ensure smooth day-to-day operations while fostering a strong, motivated team. You'll build lasting relationships with customers, maintain the branch’s top standards, and tackle challenges around stock, performance, or policies head-on. With your leadership, you’ll create a supportive, results-driven culture, setting clear goals and celebrating achievements together. Your mission is simple: drive success, develop your team, and ensure the branch consistently delivers exceptional service.
What’s In It For You?
By joining us, you’ll be at the forefront of the cooling industry, working with cutting-edge technology and making a real impact. As part of the Travis Perkins Group, you'll receive the support you need for career development and growth, all while contributing to sustainable solutions.
With a Monday-to-Friday schedule, you'll enjoy an excellent work-life balance:
Monday to Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 4:30 PM
NO WEEKENDS!
We offer:
Attractive annual salary
Performance-based bonus to reward your hard work
Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
Generous contributory pension scheme
Exclusive colleague discounts across Group businesses, including 20% off at Toolstation
Wellbeing support to keep you feeling your best
MyPerks discounts at top retailers, restaurants, and more!
What You’ll Be Responsible For
Building Relationships: Develop strong, profitable connections with customers and suppliers, while motivating your team to deliver exceptional service.
Branch Operations: Oversee everything from layout to safety, storage, and product accessibility, ensuring the branch is always well-organized and operational.
Sales & Financials: Manage sales, margins, and overheads, ensuring targets are exceeded and financial performance is strong.
Safety Culture: Lead by example to promote a healthy, safe, and positive workplace for both customers and colleagues.
Team Leadership: Motivate, empower, and delegate to your team, fostering a collaborative approach that ensures excellent customer service and operational success.
Who You Are
You’ll need to be:
Experienced: Skilled in managing a store or branch of similar size, with strong leadership, operational management, sales, customer service, and commercial acumen.
Inspirational Leader: A passionate leader who delegates effectively, empowers your team, and promotes a "one team" mentality.
Adaptable & Resilient: Tenacious with high energy, you thrive in fast-paced, dynamic environments and bring an entrepreneurial spirit to everything you do.
How to Apply
Ready to make a cool career move? Apply now and join a company that truly values its people. We can’t wait to hear from you!
We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.
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Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
Who we are
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