Branch, store & showroom network
Wherever you live in the UK you're not far from one of our branches, stores, or showrooms. Our success is built on relationships, not only with our customers but also between our colleagues, working together to deliver the highest standard of service.
We also have office hubs with hot desks and meeting rooms above many of our branches and distribution sites, enabling most support function colleagues to balance remote and office working, and split their working week accordingly.
Toolstation's main office is located in Bridgwater, Somerset - supporting hybrid ways of working for their business support teams in a similar fashion to our other sites. Their head office also hosts a dedicated contact centre where colleagues answer over 18,000 inbound calls, emails and social media queries per week - ensuring customers get the very best service every time they make contact.
Distribution Centres
Our distribution centres are strategically located around the UK - in Northampton, Lutterworth, Coventry, Manchester and Redditch - to receive and send out the thousands of products and materials we sell, both across our branch and store networks, or directly to customers.
They're hives of activity where, given the nature of our products and materials, the use of manual handling equipment is commonplace. Collectively processing hundreds of millions of units per year.
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