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What is the role of a branch manager: job description and responsibilities

What is a branch manager? 

Branch Managers at Travis Perkins plc drive profitable business growth by cultivating strong relationships with customers and suppliers, overseeing branch operations, and ensuring exceptional financial performance while fostering a culture of safety and teamwork.

Travis Perkins plc is an excellent career choice for experienced leaders seeking a dynamic environment where they can utilise their skills. It's an opportunity to lead, empower teams, and thrive in a dynamic and supportive workplace that values innovation and collaboration. 

Branch manager job description and responsibilities

Branch Managers undertake multifaceted responsibilities but here is a breakdown of some of the tasks you can expect:

  • Building profitable relationships:
    • Developing strong ties with customers and suppliers for business growth.
    • Establishing regular, productive communication within the wider team to enhance customer value.
  • Operational management:
    • Ensuring operational efficiency in the branch.
    • Meeting safety standards, optimising storage, and facilitating customer product accessibility.
  • Monitoring financial performance:
    • Controlling sales, margins, and overheads to surpass targets.
    • Achieving best-in-class financial performance within the branch.
  • Safety and wellbeing advocacy:
    • Setting a culture of safety and wellness throughout the branch.
    • Promoting a healthy workplace environment and colleague wellbeing.
  • Team leadership and customer service excellence:
    • Leading, motivating, and empowering the team to deliver exceptional customer service.
    • Engaging and delegating effectively to foster teamwork and customer satisfaction.

What are the skills a branch manager should have? 

The role of a Branch Manager at Travis Perkins plc demands a wealth of diverse skills and experiences. 

The ideal candidate possesses a proven track record of successfully supporting or managing a store or branch of a similar scale, showcasing adeptness in inspirational leadership, operational management, sales, exceptional customer service, and commercial acumen. 

Here are some key skills we are looking for in our Branch Managers :

  • Passionate, Inspirational Leadership:
    • Ability to engage and inspire teams effectively.
    • Skill in delegating tasks and empowering colleagues to take ownership, fostering a unified "one team" approach.
  • Adaptability, Resilience, and Tenacity:
    • Capacity to adapt to diverse challenges and a fast-paced environment.
    • Resilience and tenacity to maintain high energy levels and drive in the face of obstacles.
  • Thriving in a Dynamic Environment:
    • Ability to excel in a dynamic and fast-paced work setting.
    • Demonstrated entrepreneurial spirit to innovate, seize opportunities, and drive growth within the branch. 

At Travis Perkins plc, we value leaders who exhibit a genuine passion for their work, inspiring and engaging their teams while adeptly delegating responsibilities and fostering a cohesive "one-team" approach. 

But also colleagues who lead by example and showcase our values day in and day out - we care, we give our best to be the best, we’re better together. 

Join Travis Perkins plc as a Branch Manager 

If career development is important for you, whether you are operationally focused or sales driven then your future career path could lead you to roles such as a Regional Operations Manager, Regional Sales Manager or a Regional Director. 

Travis Perkins plc stands as an exceptional choice for aspiring Branch Managers seeking an environment ripe with opportunities for growth, leadership development, and career advancement. 

As a pivotal leader within our business, you'll be empowered to steer your team towards success, leveraging our extensive resources and support. 

Join us and be part of a journey where your leadership skills are valued, and your aspirations for professional growth and impactful leadership are not only recognised but also encouraged and supported. Apply to our Branch Manager positions today. 

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