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Regional Sales Office Manager

  1. Permanent - Full time
Competitive + bonus + benefits
  1. Keyline
  2. Birtley, Tyne & Wear

hrs/pw

Monday - Friday 07:30 - 17:00

Birtley

53268

Keyline is the UK's number one supplier of specialist civils and drainage solutions, the products behind mini-roundabouts and megastructures, housing estates and football stadiums, road construction and flood defence, energy, water and data supply. Part of Travis Perkins plc, we operate a nationwide network of over 40 branches, and we're growing.

We're looking for a Regional Sales Office Manager to lead the sales team in our sales office and take ownership of one of our busiest, most important customer ledgers. This is a genuine opportunity to shape how we serve our customers, develop a talented team, and drive the growth that sits at the heart of Keyline's 5-year plan.

The Role

  • Build customer plans with the external sales team and understand the ledger of accounts trading through your office.
  • Lead the team through every enquiry, from first contact to invoice, maximising profitable sales.
  • Set and manage CSAs and pricing, using management accounts to keep margins on track.
  • Optimise customer rebates and third-party deals to protect and grow margin.
  • Review customer profitability each quarter, spotting gaps and turning them into a plan for growth.
  • Coach and develop your team — regular 1-2-1s, skills development and career progression.
  • Build strong relationships with key suppliers, other branches and the wider Keyline network.


About You

You'll bring commercial awareness, the confidence to work on your own initiative, and a track record in external sales at a high level of customer size and value.

 You'll also have:

  • The ability to read and interpret basic financial and statistical information.
  • Excellent communication, customer service and negotiation skills.
  • Strong organisational skills, with the ability to plan and prioritise your own workload and your team's.
  • A motivated, driven approach with sound decision-making and a collaborative mindset.
  • Basic knowledge of the civils and drainage industry is a plus, along with a good grasp of business P&L — but we'll invest in developing both if you bring the rest.


Why Join Keyline

  • A genuinely important role, with real ownership of customers, team and results.
  • The backing, scale and career opportunities that come with being part of Travis Perkins plc.
  • A fast-paced, supportive team environment where your development is taken seriously.
  • Competitive basic salary and bonus earning potential
  • Significant reward package including discounts across hundreds of different retailers 

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