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  • Assistant Store Manager

  • Business: Tile Giant
  • Sector: Branch Management & Supervisory
  • Location: Sunderland, Tyne & Wear
  • Salary: £Competitive + Benefits
  • Hours of work: 38 hours per week covering opening hours on a rota basis
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 26-Feb-2020
  • Job reference: 26229

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Job Description

As an Assistant Store Manager at Tile Giant, you will be key in coaching and motivating our high performing Store Team to deliver an exceptional one to one customer experience that engages and inspires everyone who walks through our doors.

Leading by example, you’ll welcome our customers with confidence and ask appropriate questions to understand their individual needs - offering the kind of service that offers complete satisfaction and achieves sales too. With additional responsibilities for leading sales performance across the team and ensuring customer expectations are exceeded, you’ll help drive the continued success of the store.

What Are We Looking For?
Customers want to deal with someone who shares their feelings, who gets excited about the possibilities and has great product knowledge. Our best Assistant Store Managers are full of enthusiasm and passion of our business. The customer is always at the forefront of their mind and they strive to meet  their needs with each and every visit.

We are looking for someone who can demonstrate outstanding communication, questioning and listening skills in dealing with a wide variety of customer situations. You’ll need the confidence and professionalism to shout about our great product ranges and a passion to deliver sales through service.

‘Coming into a new line of work within tile industry was daunting. However, with professional help and training I am happy, confident and enjoy the working atmosphere.  I have also made some great new friends and am part of a team that work like a family.  Each day is different but exciting and I can’t wait to progress my career further.’ Adam, Assistant Store Manager

‘Tiles are an emotional purchase that makes the room, whether the kitchen (the heart of the home), the Bathroom (the sanctuary) or the hallway (first impressions).’ Tile Giant Customer

‘Tile Giant is a great place to work, full of fantastic people with a passion for what we do and a common goal for service and excellence. As the fastest growing tile specialist in the UK we are looking for bright and energetic individuals keen to develop their potential.  Join us and you can share in our success whilst building yourself and exciting, rewarding career.’ Andrea, HR

Tile Giant is part of the Travis Perkins Group which has been recognised as one of Britain’s Top Employers since 2010. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. This fantastic opportunity comes with an achievable bonus scheme, contributory pension, life assurance, share save opportunity and access to a great range of group discounts and salary exchange schemes.  Furthermore, we’ll provide you with the training and development you need to be the best that you can be. This role could be just a stepping stone to a highly successful management career with the Travis Perkins Group - the world is your oyster.

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