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  • Customer Service Assistant

  • Business: BSS
  • Sector: Branch, Store & Showroom
  • Location: Brentford, Greater London
  • Salary: £Competitive + Benefits
  • Hours of work: 40 hrs per week
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 20-Dec-2019
  • Job reference: 25023

Job Description

A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join BSS as a Branch Assistant and share our success and good times with a hard-working, friendly bunch of people.

The role:
The role is varied with no two days being the same. One minute you will be unloading supplier deliveries, the next picking orders or serving customers on the trade counter. You will provide a full sales service to our customers at the trade counter and on the phone.  You will also be responsible for  general warehouse duties.

What we are looking for:
When it comes to your existing skills and experience, personality is the first thing we look for.  You will be given all the training and support needed to gain the technical skills. What we want is someone who is happy to chat to customers, quick to learn and used to working accurately at pace.  You will have a “can do” attitude and be able to multitask whilst working at pace.  A forklift licence and/or VDU skills would be an advantage.

About us:
BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS.

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