We are looking for an experienced, customer service focused and enthusiastic HR Helpdesk Assistant to join our dedicated and upbeat HR People Services team which is based in Lodge Farm, Northampton. This vacancy is currently on an initial 12 month fixed term contract.
What you’ll do
In this role you will utilise your excellent communication skills as you will be working within a fast paced environment, assisting colleagues and managers with: HR, Payroll and Reward queries. This is a key role within our HR function, as you are the primary contact for supporting colleagues via telephone, email and through our People Services portal with vital solutions to their queries and liaising with our Tier 2 teams for specialist knowledge.
If you have a passion for HR and want to utilise your excellent high volume customer service/HR experience, then we want to hear from you!
Is this you?
We’re not asking for you to have worked in a similar role previously, but you’ll need to bring your strong customer service and strong interpersonal skills to join this fun, fast paced environment. Your excellent judgement in understanding how to tailor information for the audience will contribute to ensuring, as a team, we communicate all responses, instructions and decisions clearly.
Along with the above, you’ll also have:
- Professional telephone manner.
- Strong ability to prioritise your workload, adapting and responding to changes/conflicting priorities.
As a HR Helpdesk Assistant, we’ll also support you in developing your career within the Travis Perkins Group which could involve progression within the department, HR function or other parts of the business.
What’s in it for you?
Come and join us Travis Perkins with this fantastic opportunity and take advantage of the benefits of working for the Travis Perkins Group: including discounts, competitive salaries and the support of an employer that values your development as much as you do.
We are the UK leader in the building materials and home improvement markets. Recognised as one of Britain’s Top Employers since 2010, we offer our employees access to extensive career opportunities across 20+ leading businesses including Travis Perkins, Wickes, Keyline and City Plumbing Supplies. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues.
Despite our size, we’ve got the values of a family run business and the mindset and ambition of a forward thinking plc . So there has never been a better time to join us.
And if like us you put customers at the heart of everything you do, you can expect to be rewarded with a full package of perks on top of a salary that grows with you as you grow in our business.
If you have the desire to be part of our team we would love to hear from you!
Not Sure you Qualify? We’re driving to become a truly inclusive employer, where everyone in our Group feels safe, welcome and confident to be their authentic selves - you be you, it makes us, us, as we say. If you’re interested in this opportunity but your past experience doesn’t align perfectly, we encourage you to apply anyway. You might be just the right candidate for this or other roles with us.
To keep our business and customers safe, if you are successful in the role you will be made a conditional offer subject to additional background checks .
