What you'll do
Learning & Development Trainer
Field-based (National travel required)
Toolstation is undergoing a cultural shift - to become intensely sales and service focused, driving a performance-led culture. This isn't just a new job; it's an opportunity to be a strategic partner and a Performance Catalyst, directly responsible for upskilling our people and helping us achieve our £1 Billion business goal.
We are committed from the top down to bringing out the best in our colleagues, creating a convenient and compelling customer proposition, and ensuring Toolstation is a place where every colleague feels they truly belong.
As one of our L&D Trainers, you will move beyond just traditional delivery to design and implement high-impact learning solutions that transform capability across the business. Your work will directly impact our financial goals and embed a sustainable culture of excellence.
Drive Sales & Service Excellence: You’ll create programmes and learning solutions that will increase capability, skill and product knowledge, equipping teams to engage in great conversations leading to increased spend and profit.
Design & Deliver Engaging Content: - creating high-impact learning solutions that address specific performance gaps, creating meaningful, tailored solutions across multiple formats from virtual workshops to face-to-face delivery including gamified digital content.
Embed a Performance Culture: Facilitate key strategic initiatives and Development Programmes, turning managers into high-impact performance leaders with skills in coaching at the heart of it
Be a Proactive Partner: Adopt a "forward-scan" approach, identifying performance gaps and proposing solutions to senior stakeholders before they ask.
Champion Careers: Help drive the cultural shift to personalised career pathways and champion our Apprenticeship Programmes while encouraging peer-to-peer knowledge sharing.
Prove the ROI: Track and report on the effectiveness of training interventions using data to prove the direct impact of L&D on business performance and sales growth in addition to gaining positive feedback from colleagues and stakeholders alike.
What you'll bring
We're looking for a commercially astute, resilient professional with a passion for development and a track record of driving measurable results. Our business works at pace, so you’ll need energy and stamina and the ability to think independently and on your feet.
Learning Design Expertise: Proven experience in instructional design, translating business needs and SME knowledge into engaging, performance-led content.
Expert Facilitation: High-level delivery and facilitation skills (Virtual & F2F) that inspire genuine behavioural change, not just ticking boxes.
Sales Focus: A demonstrable track record of developing and delivering solutions that directly improve sales performance and customer service.
Commercial Acumen: Ability to analyse business data and KPIs to identify trends and create targeted learning interventions.
Innovation: Experience in delivering "with a difference" using gamification and digital tools.
Essentials: Full and clean driving license for national travel (essential).
What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, you’ll also find some of the most secure opportunities in retail and so many more opportunities to take your career wherever you want – up the ladder or across the business.
Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
