Branch Operations Manager

Are you looking to showcase your interpersonal skills in an Operations Management role, are you working within the construction industry or maybe looking to move sectors, are you a confident leader then look no further, we have a fantastic opportunity for a Branch Operations Manager to join our Newcastle branch. 

We are CCF, part of the Travis Perkins Group, we are a nationwide distributor of insulation and interior building products to the UK construction industry, with over 35 branches nationwide.

Our Newcastle branch is in the Team Valley Gateshead, we have 24 colleagues and 9 delivery vehicles with a footfall of around 30 Trade customers most we know on a first name basis.  We have an experienced, well established team and the Branch Manager has created a fun, professional atmosphere with a nice family feel, everyone helps and supports one another.

We are planning long term, so we are looking for future Assistant Branch Managers and Branch Managers, so if you are willing to learn every aspect of branch life, are hard working and ambitious, we would love to hear from you.

Hours - We are open Monday to Friday 7am - 5pm - we don’t open weekends!

What's in it for you?

• Competitive salary package plus an annual bonus

• 22 days holiday, plus bank holidays

• Save-as-you-earn scheme / Buy-as-you-earn scheme / Contributory pension scheme

• Colleague discounts across a variety of our Group businesses including; 20% off at Toolstation, we also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. 

• We have a number of Apprenticeship Programs that we can offer you to further develop and promote your career.

What will I be doing?

With the support from your two department managers you will be responsible for all aspects of Warehouse, Transport and Tool Hire operations. These are broken down into 4 key areas:

• Stay Safe - Set the tone and champion a Stay Safe culture within our branch, ensuring that Health and Safety regulations are adhered to and that staff are aware of their specific responsibilities.

• Ensure that regulations relating to vehicles within the scope of the goods vehicles licensing of operators act are adhered to.

• Operations - Ensure all transport related risk assessments, training records, driver licences and other Health and Safety documentation is checked periodically.  Follow up action as necessary.

• Support to ensure that all vehicles / trailers are inspected as per agreed time schedule in accordance with Goods Vehicle Operator Licence specifications, ensuring that defects are promptly rectified and all documentation is signed off.

• Compliance - Including auditing, goods in and goods out, dealing with our suppliers.

• People - Our success is built on strong relationships with our customers so it’s essential that you can help coach a team to deliver the highest standards of service.

• Working alongside the Assistant Branch Manager and Branch Manager, you will lead and coach our colleagues, taking accountability for the success within the branch overall.

What experience do you need?

We don't mind what sector you come from, we are looking for a real can do attitude and your transferable skills including: operational excellence, interpersonal qualities as well as fantastic communication and customer service.

Does this sound like you?

• Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.

• Someone who thrives in a dynamic and fast paced environment that has a thirst for learning.

• Career focused and wants to develop further as a leader.