Business Support Analyst - Managed Services

Business Support Analyst

Eager to learn and develop? Enjoy working in a fast paced environment? Desire to see your career grow within an interesting and adaptive environment?

Location: Hybrid working with some time based in Northampton office.

You may currently be an Administrator, Coordinator or Support Analyst who is looking to develop further within a fast paced environment with a team that are looking to develop and grow.

• You will act as a point of contact for the setup and ongoing support of contract administration.

• Day to day onboarding customers onto our digital customer tools, including amendments, managing internal and external queries and supporting the training of new users.

• Produce and analysis of customer and financial reports (management information) and dealing with related enquiries/queries.

• Complete the production of ad hoc reports and information relating to customers, branches and suppliers.

• Support regional teams with recording and communicating contract compliance information and obligations via a Customer Relationship Manager (CRM) system

Does this sound like you?

• Are you able to produce reports using excel/ google sheets? 

• Enjoy working with a variety of people to achieve a common goal?

• Have a Customer Centric mindset?

What’s in it for you?

Joining Travis Perkins as a Business Support Analyst means joining a reputable and expanding business offering great company benefits such as discounts across our businesses and the support of an employer who values your development as much as you do.  

We’ll also equip you with a benefits package that grows as you grow with the company:

- Save-as-you-earn scheme

- Buy-as-you-earn scheme

- Contributory pension scheme

- Colleague discount across a variety of Group businesses 

A bit about us

Travis Perkins Managed Services is a leading UK supply chain and procurement solutions provider to the repairs and maintenance sector, delivering efficiency through quality at an affordable price. Established in 2004, Travis Perkins Managed Services was created to support the renewal and regeneration of the UK’s social housing stock.

We quickly grew to be the largest specialist team dedicated to the repairs and maintenance industry. With the right resources and experience in place we developed our offer to meet the needs and priorities of landlords across the nation. We now have partnerships in social housing, facilities management and Defence.

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.

With 5 Leading Brands, 1,700+ Locations and 16,000+ Colleagues around the UK, we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.