Contract Support Assistant Manager

Contract Support Assistant Manager- BSS

Location: Magna Park, Lutterworth

Position Type: Permanent & FTC Contract Type: Full Time - Hybrid Office days

Hours of work: 37.5 hours/week - Monday to Friday to cover 08.30am to 5.00pm 

The Travis Perkins Group are the UK leader in the building materials and home improvement markets. Recognised as one of Britain’s Top Employers since 2010.

BSS is one of the family of businesses within the Group, with 50+ branches around the country. We have an exciting opportunity for the right candidates to join our Contract Support Team- are you interested?

We currently have a full time vacancy for a Contract Support Assistant Manager  based at Magna Park,  Lutterworth  - Hybrid office days to be discussed at Interview

Reporting to the Team Manager you will be trained to be a multi skilled leader covering:

What you’ll do…

• Check and approve Support claims.

• Investigate and report on queries in relation to supplier contract claim

• Apply accurate and timely system updates to ensure accurate claims are made

• Management of a small team, being responsible for performance management and supervision

• Manage day to day workload for your team, by setting expectations through targets and ensure this is well controlled on a daily basis.

• Provide training for team and able to assist in all team tasks

• Lead, motivate and coach team members - carrying out 121’s and performance reviews

• Comfortable communicating verbally and in writing with a variety of colleagues and suppliers

To be successful:

• You will have experience within a similar role.   

• You will be organised with the ability to plan your workload, have an aptitude for figures, good IT skills, especially using spreadsheets (Google/Excel)

• Experience leading a team

• At least C grade GCSE in English and Maths.

• Possess excellent customer service skills and can naturally generate relationships both locally and remotely.

• Highly motivated; must have the desire to make things happen on time.

• Be willing to help others.

• Be able to spot and flag issues 

We are looking for self motivated individuals with good communication skills and with the ability to work well under pressure on their own and as part of the team.  You may work across all of our existing teams as required so a flexible and positive attitude towards your work is essential.

Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking FTSE 250 Company. We offer our employees access to extensive career opportunities across our leading businesses operating nationwide. If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full benefits package and a salary that grows with you as you grow in our business.

For the opportunity to take your next career step in the group please apply online.