Regional Installations Manager
Preston, Lancashire
This vacancy has now expired. Please see similar roles below...
Wickes is an exciting, fast paced, changing environment. We have plenty going on in 2019 and a lot planned for 2020! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch.
We are currently recruiting for a Regional Installations Manager and if this sounds like an opportunity for you read on below to find out more...
- To recruit, retain and utilise a network of installation businesses within a determined area.
- To manage installation standards via monitoring and the application of risk management methodology
- To ensure installation businesses are compliant with all appropriate Health and Safety, legislative and business requirements.
- To implement a continuous improvement culture within existing Installation Service levels.
- To understand and match the needs of our customers, our business and our installers.
- To support the management of remedial cost control.
- To provide support to the Store Network, NCSC, our customers and installers.
- To implement high levels of Customer Service.
- To drive and improve installation performance through the Store Management and Design Consultant population.
- Previous experience of working in a field based environment
- Kitchen, Bedroom, Bathroom or Conservatory installation experience
- Experience of working within the Building Trade
- Retail / Customer Service Experience
- Sound understanding of Part P, Corgi, WEEE regulation etc
- Experience of working in a budgeted controlled environment where costs Vs benefits are considered
- Proven ability to influence all levels across the business and behave as an advocate of the Installation Service
- Proven ability to work with and manage third party relationships
- Technical knowledge to a sufficient level to be able to establish what is a ‘competent’ installation and arbitrate when conflict occurs between customer, installer and store
- Problem solving abilities and capable of working in a multi layered environment.
- Customer focused with a proven ability to generate enthusiasm for their work across the business and promote the Wickes brand
- Full Driving Licence
- Flexibility in working patterns
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Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
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