Branch Implant Manager

 Implant Branch Manager – Benchmarx, Norwich

Benchmarx is on a mission to become the first‑choice supplier of kitchens and joinery products to the trade and we’re looking for an experienced, commercially minded Implant Branch Manager to help us get there.

In this key role, you’ll take full ownership of the showroom’s performance, driving profitability, leading your team, and ensuring exceptional service for our loyal customer base. You’ll oversee sales, purchasing, stock, and day‑to‑day operations, using your experience to respond quickly to market changes and keep the branch performing at its best.

Working hours:  Monday–Friday, 7:30am–5:00pm and Alternate Saturdays, 8:00am–12: Midday

What you’ll be doing:

• Build strong relationships with customers and industry partners.
• Take full responsibility for the profitability of the branch and the success of servicing the building trade, whilst delivering on our additional services in Hire, Building Materials and Managed Services.
• Motivate and engage the team to deliver excellent customer service, sales performance and operational compliance.
• Have regular, productive and focused contact with the Area Sales Representatives.
• Develop new business opportunities.
• Manage and improve showroom profitability.
• Review costs, stock levels and operational performance.
• Lead your team to deliver excellent service and maintain a safe working environment.

What we’re looking for:

• Proven experience in a similar role within the trade, kitchen, or joinery sector.
• Experience in managing budgets, controlling expenses, and analysing sales data.
• Confidence in sales with a drive to develop these sale skills within your team.
• Ability to create and maintain a customer-focused environment.
• A drive to motivate and manage a diverse team.
• Strong communication skills and the confidence to work independently.
• Understanding of how to build customer loyalty.
• A Full UK Driving Licence (travel required)

What’s in it for you:  

At Benchmarx, we believe in balance, recognition and rewarding hard work. You’ll enjoy:

• A competitive performance‑related bonus
• Save‑As‑You‑Earn and Buy‑As‑You‑Earn schemes
• Contributory pension
• Colleague discounts across the Travis Perkins Group, including our Trade Merchanting businesses
• A supportive, inclusive, family‑feel culture where you can be yourself and grow your career

How to Apply

Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding

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