Apprentice Sales Administrator

If you are passionate about offering great customer service and working as part of a team, then we may have the role for you. You don't need to come from the construction industry or even know our products, we will support you with a great on-boarding experience and training.

Looking for a new challenge, maybe a new industry? We are looking for an Apprentice Branch Administrator to join our successful team in CCF Newcastle.

Previous industry knowledge is not necessary for this role and we will provide the training and support you need to excel in your role.

The CCF Newcastle branch has a fantastic team, which is headed up by Harry Knight the Branch Manager who has created a fun and professional atmosphere. You will be working closely alongside friendly and knowledgeable colleagues in the branch who are there to support you every step of the way. At CCF we pride ourselves on the endless opportunities available for colleague development and opportunities in our business.

What's in it for you?

• Competitive salary package plus an annual bonus

• 22 days holiday, plus bank holidays

• Save-as-you-earn scheme / Buy-as-you-earn scheme / Contributory pension scheme

• Colleague discounts across a variety of our Group businesses including; 20% off at Toolstation, we also have a number of online discounts at leading retailers from theme parks to eating out and cinemas

Hours - 40 hours but we would consider part time and flexible contracts.

What will I be doing? 

We are a fast paced team at CCF and everyday provides you with interesting challenges.  After an first class onboarding and induction process: 

• The role has a lot of variety and whilst there is some routine, no two days will be the same!

• You’ll hold a key role in the branch ensuring supplier deliveries are booked onto the system and customer invoice queries are dealt with efficiently. 

• Being commercially aware, you will support the teams in the branch and building great relationships with our suppliers and customers 

• Our success is built on strong relationships with our customers, so it’s essential that you have a friendly and professional telephone manner.

• You will need a “can do” attitude, be quick to learn and have great attention to detail whilst working at pace. 

• You don't need to come from our sector or know our products! We will train you in everything you need to know.

What experience do you need?

Our success is built on strong relationships with our customers so it’s essential that you can deliver the highest standards of service, we are looking for:- 

● Someone who keeps their promises and does what they say they are going to do 

• Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive 

● Someone who thrives in a dynamic and fast paced environment 

● Someone that has a friendly and outgoing personality who is happy to communicate with customers and build strong relationships 

How will we support you?

• The 12 month apprenticeship programme Teaches you everything you need to know about our business.

Upon completion, you will be rewarded with a Level 3 Apprenticeship in Business Admin.

• Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. 

• Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.