Business Improvement Manager

Business Improvement Manager Job

Preston, Lancashire (regular weekly travel to customer location required)

£Competitive Salary + 25 days’ annual leave  (excluding Bank Holidays), pension scheme, life assurance, share scheme options are just a few of the benefits we offer

If you are customer centric and are someone who treats their job as their own business then this job will be of interest to you. As a Business Improvement Manager you will gain a thorough understanding of your customer and proactively, lead, challenge and influence the Travis Perkins Managed Services strategic agenda across process, operations and product areas.

You will have full responsibility for effective processes, pricing and product management across repairs, maintenance and investment works programmes. This includes new product introduction, product discontinuation, supplier development, product and process planning and improvement, as well as seeking out new and innovative product ranges across the group.

Working closely with the National Accounts Manager and Customer Operations Manager, you will identify, develop and execute value adding initiatives which focus on cost removal, consistent pricing, improving service, efficiencies and performance as well as identifying and developing innovative product solutions, in order to maximise and leverage all opportunities the partnership brings.

The successful candidate will ideally have:

• Previous experience in a similar customer facing role

• Industry knowledge and product sector familiarity

• Proven ability to manage large key customers, whilst maintaining business continuity and developing strong customer relationships

• The confidence to challenge internal customers/category teams to get the right outcome

• Ability to extract trends from Excel/Google Sheets and analyse the data

• Experience in developing a thorough understanding of the customer’s objectives, in order to develop successful strategic plans

• The ability to easily identify new opportunities and create solutions for our customer, by having a keen eye and awareness of key competitor strengths and weaknesses

• Strong presentation skills

In return, you’ll have every opportunity to drive your career forward within a large and expanding business with deep local roots and strong family values.