Credit Control Advisor

Are you an excellent communicator who prides themselves on the ability to forge strong and lasting relationships? Do you enjoying providing first class customer service? Are you self-motivated, ambitious and keen to learn new processes? If so, then why not join one of the UK’s top employers?!

Working as our new Credit Controller within our professional and well established Credit Control department, based in Kirkintilloch you will be responsible for reducing overdue customer balances. This will be done through the efficient management of debtor accounts, accurate reporting and use of your excellent relationship management skills to effectively liaise with branches, customers and suppliers.

Time management is key working in this busy team as you will be utilising inbound and outbound calling, email and the internal system to negotiate the collection of overdue debt. Utilising your level-headedness and proactive approach to your work you will feel comfortable challenging established processes and be constantly striving for improvement.

Alongside the above you will also be responsible for:

• Working closely with Branch & Sales teams to grow profits.

• Timely and effective collection of all debts and customer payments in line with the company credit policy.

• Ensuring that all outstanding invoice disputes are resolved and payment is collected.

• Reducing late payments and bad debt.

• Reviewing customer accounts, approving credit limits and escalating those that have exceeded limits and where appropriate liaise with senior staff.

• Escalation and reporting on all high risk accounts.

This role will offer you the unique opportunity to utilise your credit control and Excel experience in a strongly customer focused environment, whilst joining a reputable and expanding business offering great company benefits and the support of an employer who values your development as much as you do.  

But what can we offer you?

Keyline Builders Merchants is part of the Travis Perkins Group, who has been recognised as one of Britain’s Top Employers. We offer award winning pay, benefits, training and career development.  This is a fantastic and exciting opportunity with a generous base salary, bonus scheme, group discounts, pension, life assurance and access to a great range of salary exchange schemes, plus discounts and offers with over 1,000 retailers and suppliers.