Jump to main content

Customer Service Apprenticeship

£Competitive + Benefits

Cambridge, Cambridgeshire

28552

This vacancy has now expired. Please see similar roles below...

Customer Service Apprenticeship

Salary: £Dependant on Experience + Bonus + 22 days holiday plus bank holidays + discounts and access to health and well being advice and support.  
Hours of work: Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

What are we looking for?
Future leaders of our business are critical to our success and that’s why we’re recruiting new Apprentices who are keen to immerse themselves and work across all areas of our branches with the ambition and desire to build a career with us. 

Who we are?
We’ve been around a long time and know a thing or two about our sector. Today, we’re the UK’s market-leading distributor of pipeline and heating solutions and are well known for our innovative approach. We’re part of the Travis Perkins Group, recognised as one of the UK’s top employers. That’s why the first thing you’ll notice at BSS is the way everyone pulls together. As soon as you walk through the door, you’ll be welcomed by down to earth people, who are proud of what they do with a determination to succeed and a passion for being the best we can be. It’s the people in the business that are the cornerstone of our success. Work with us and you’ll be joining a valued team where ideas, opinions and contributions matter. 

You’ll find opportunities and benefits that make a career rewarding and worthwhile. It’s no coincidence that our average length of service is 10 years. It’s because we do all we can to make BSS a great place to work.

How we’ll support you?
Right from the start of your career with us, you’ll be supported in your development. You’ll join our Service and Know How Programme, a 12 month Apprenticeship that will give you tools to be successful in your role. Over your apprenticeship, you’ll explore our safety culture, the products we sell, the services we provide and understand more about our customers.

Through 1:1 coaching and mentoring, you’ve got a fantastic support network that will support you, not only through the apprenticeship programme, but your day to day development.

Over the year, you will build the foundations for your future career as well as gaining a nationally recognised qualification. With apprenticeships covering 90% of our roles, there’s also multiple development opportunities to fast track your career within our Group.

What you’ll be doing?
You’ll get exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie. This will vary between talking to customers in our trade counter or speaking to them over the phone. You’ll be working with a team to get our products to the customer safely and efficiently. Everyday will be different and you will get to experience all that a BSS branch has to offer.

Are you ready to join our team and take the next step in your career? Apply now!

Do you want to be notified every time a job like this gets added? Follow the link below and we'll send you an email

List #1

Roles you may be interested in

Warehouse Operative (Monday to Friday)

Salary

£Competitive + Benefits

Location

Exeter

Contract Type

Permanent - Full time

Location

Exeter, Devon

Business

CCF

Job Family

Warehouse & Yard

Remote or Office based

Office based only

Description

Job Title: Warehouse Assistant We are CCF. A Nationwide distributor of insulation and interior building products, with comprehensive stock for interior building specialists, contractors and builders.

Reference

53011

Expiry Date

01/01/0001

Read more
Read more
Yard Sales Assistant

Salary

£Competitive + Benefits

Location

Exeter

Contract Type

Permanent - Full time

Location

Exeter, Devon

Business

Travis Perkins

Job Family

Warehouse & Yard

Remote or Office based

Office based only

Description

We are Travis Perkins. Leading our industry for over two centuries, we've built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserv

Reference

53077

Expiry Date

01/01/0001

Read more
Read more
Customer Service/Sales Expert - Part Time

Salary

£Competitive + Benefits

Location

Oxford

Contract Type

Permanent - Part time

Location

Oxford, Oxfordshire

Business

Travis Perkins

Job Family

Sales & Customer Service

Remote or Office based

Office based only

Description

Joining our friendly and hard working family as a Customer Service/Sales Expert, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continue

Reference

53076

Expiry Date

01/01/0001

Read more
Read more
View all jobs

Our stories

Career Story: Breaking Boundaries and Building Connections

Teaser

Early Careers

Content Type

Blogs

Publish date

07/07/2026

Summary

Breaking Boundaries and Building Connections: Insights from Natalie AshcroftNatalie Ashcroft is an HR Business Partner (HRBP) & Group Wellbeing Ambassador with an impressive 21 years

Teaser

Read more
Career Story: The Foundation for Leadership

Teaser

General

Content Type

Blogs

Publish date

07/07/2026

Summary

The Foundation for Leadership: Insights from Dan McCaffertyDan McCafferty is a Regional Director and a 19-year veteran of the Travis Perkins Group. He joined the business as part of

Teaser

Read more
Career Story: The Power of The Network

Teaser

Early Careers

Content Type

Blogs

Publish date

07/07/2026

Summary

The Power of the Network: Insights from Jordan BerryJordan Berry is a Business Development Manager and a 10-year veteran of the Travis Perkins Group. Having joined the business as pa

Teaser

Read more
Career Story: Stepping Outside the Comfort Zone

Teaser

Early Careers

Content Type

Blogs

Publish date

07/02/2026

Summary

Stepping Outside the Comfort Zone: Insights from Jordan Sinclair Jordan Sinclair is a Regional Operations Support Manager and a 12-year veteran of the Travis Perkins Group. He was pa

Teaser

Read more
Career Story: From Sales Rep to Head of Sales

Teaser

Early Careers

Content Type

Blogs

Publish date

07/02/2026

Summary

From Sales Rep to Head of Sales: Insights from Chloe GlynnChloe Glynn is the Head of Sales and has been with the Travis Perkins Group for five years. Having joined the Management Dev

Teaser

Read more
Career Story: From the Branch to Boardroom Thinking

Teaser

Early Careers

Content Type

Blogs

Publish date

07/02/2026

Summary

From the Branch to Boardroom Thinking: How 19 Years at TP Shaped Neil Burns’ Leadership Journey Neil Burns is an Apprenticeship Specialist with 19 years of experience a

Teaser

Read more
Career Story: Finding a Creative Career in Kitchen Design

Teaser

General

Content Type

Blogs

Publish date

04/07/2026

Summary

After completing her A-Levels in Product Design, Business and Media, she knew she was interested in design and interiors but wasn’t sure how to break into that kind of career.She spent three

Teaser

Read more
Career Story: From Retail to Kitchen Sales Designer

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

04/07/2026

Summary

After studying floristry at college, she knew she had a creative streak and enjoyed hands-on work. Her career began in retail with BHS before moving into an aerospace factory role shipping e

Teaser

Read more
lydiay
Empowering careers: Lydia's journey to Supply Chain Management

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

02/23/2024

Summary

Within the Travis Perkins Group, we have a culture of promoting continuous learning and development. We value our people, and we want them to have the best opportunities available to ensure they are f

Teaser

Read more

Quick Links