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Customer Service Assistant

Real Living Wage £9.90 p/h + Benefits

Exeter, Devon

39225b

This vacancy has now expired. Please see similar roles below...

We are BSS. You’ve probably never heard of us before, and that’s OK. We’re part of the Travis Perkins group, and we are the UK’s largest distributor of pipeline and heating solutions. 

Our branch in Exeter on Matford Business Park is currently looking for a new team member to join us on a casual basis, starting ASAP and ending in September. In an ideal world we’d look for someone to work 10am to 4pm but we appreciate that the world is not ideal, and therefore can offer some flexibility for the right person. We’re proud to be a “real living wage employer” which means this position pays £9.90 p/h.

We’re not looking for experience. What we are looking for is someone with a customer-centric mindset and a desire to do a great job, everything else can be taught! 

You may be a student looking for some work between your studies, if so, this role could be perfect! Either way, we're not worried about your circumstances, as long as you have the desire to learn something new, we'd love to meet with you!

What Do We Do?

Imagine the boiler room in a hospital or school, we supply all of the pipework and components required - from industrial sized boilers to miles and miles worth of large tubes, we do it all! Our customers are typically heating contractors that focus on large scale projects for their own customers, and we are their supplier. Simple, right!? Want to know more? Click here!

What Will You Be Doing?

Our branches (or “trade counters”) are in place to serve our customers, either face to face, over the phone or by email. Customers can pop into our branches to collect the stock they require, or they can call or email to arrange a delivery. We’re looking for someone that has excellent customer service qualities. Our business is built on relationships, and doing what is right for the customer.

The successful applicant would be responsible for face-to-face interaction with our customers, answering/making telephone calls, and responding to emails in a professional manner. You’ll also be required to support the sales team in the office, this could include following up on quotations or processing purchase orders.

What’s In It For Me?

We’re proud to be a “real living wage employer”. We are also part of the Travis Perkins group, one of the UK’s recognised “top employers” since 2010. We pride ourselves on looking after our people and being a great place to work. All new starters will be thoroughly inducted into our business, and in most cases, you’ll be partnered with one of our experienced colleagues who will be responsible for your development throughout the time you're with us.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.

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