Jump to main content

Customer Service Assistant

£Competitive plus benefits

Kendal, Cumbria

37219

This vacancy has now expired. Please see similar roles below...

Looking for your first role or maybe a change in career, do you like working in a team, meeting new people, fancy working for one of Britain's Top Employers, Yes? Read on!  Due to promotion, we are looking for a Customer Service Assistant, you don't need to come from our sector or even know our products, as we will provide you with a great on-boarding and induction.  Sounds good - keep reading!  

As a new colleague you will be encouraged to enroll onto a TP development or Apprentice scheme, if you choose.
 
You will be joining our Kendal branch on, Mintsfeet Trading Estate, LA9 6RX, this is a busy branch with a total of 21 colleagues and 5 delivery vehicles, we also have a successful Benchmarx Showroom and Tool Hire department.  We have around 150 Trade customers a day, so the Branch Manager has created a family feel, great moral where everyone supports another one, so you will be in good hands. 

Opening Hours - Monday to Friday 7.30am - 5pm and Saturdays 8am - 12pm but you will only need to work 2 Saturdays in 4 - We are flexible on hours - also open to job sharing, this can be discussed at interview stage.  

What’s in it for you?
  • A competitive salary and annual bonus
  • 22 days holiday plus bank holiday
  • Plenty of opportunities to progress throughout the branch and beyond, should you wish.
  • Great discounts across the Travis Perkins Group businesses, including Toolstation.  We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. 
What will I be doing?
No one day is the same as the next in TP branch life, and now that you have a new found knowledge of our products, here are a few pointers:
  • You will greet our customers on the branch counter, help them with information on our products, maybe preparing quotes and help each customer with their purchase, taking our sales from good to great.
  • Our success is built on strong relationships with our customers, some of whom we know on a first time basis, so it’s essential that you are helpful and friendly.
  • Most of your time will be spent in the shop on our counter, also putting stock away, stock replenishment.
  • You will be a part of a dynamic and friendly team with plenty of support. 

What experience do you need?
This is a key customer facing role and we are interested in your transferable skills, great customer service and the enthusiasm to be part of a team and learn. 

Being a Customer Service Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development or Apprentice scheme. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values. 

Don't delay, apply today for an immediate interview, applications closing 22nd February. 
 

Do you want to be notified every time a job like this gets added? Follow the link below and we'll send you an email

List #1

Roles you may be interested in

Warehouse Assistant/Driver

Salary

Competitive + Benefits

Location

Lewes

Contract Type

Permanent - Full time

Location

Lewes, East Sussex

Business

BSS

Job Family

Warehouse & Yard

Remote or Office based

Office based only

Description

A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join BSS as a Warehouse Assistant/Driver and share our success and good times with a hard-worki

Reference

49035

Expiry Date

01/01/0001

Read more
HGV Driver Class 2

Salary

£Competitive + Benefits + Driver Bonus

Location

Bournemouth

Contract Type

Permanent - Full time

Location

Bournemouth, Dorset

Business

Travis Perkins

Job Family

HGV Driver

Driver

Remote or Office based

Office based only

Description

HGV Driver - Class 2 -  Bournemouth (No Overnights!)Drive Your HGV Career Forward with Travis Perkins!What’s in it for you?Sociable hours: No overnight stays or late evenings, giving you an excellent

Reference

49469

Expiry Date

01/01/0001

Read more
HGV Driver Class 2

Salary

£Competitive + Benefits + Driver Bonus

Location

Blyth

Contract Type

Permanent - Full time

Location

Blyth, Northumberland

Business

Travis Perkins

Job Family

HGV Driver

Driver

Remote or Office based

Office based only

Description

HGV Driver - Class 2 - (No Overnights!)Drive Your HGV Career Forward with Travis Perkins!What’s in it for you?Sociable hours: No overnight stays or late evenings, giving you an excellent work/life bal

Reference

49463

Expiry Date

01/01/0001

Read more
View all jobs

Our stories

lydiay
Empowering careers: Lydia's journey to Supply Chain Management

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

02/23/2024

Summary

Within the Travis Perkins Group, we have a culture of promoting continuous learning and development. We value our people, and we want them to have the best opportunities available to ensure they are f

Teaser

Read more
Megan in a branch - Management Apprenticeship
What The Fast Track Management Apprenticeship Means to Megan

Teaser

Apprenticeships

Content Type

Blogs

Publish date

02/23/2024

Summary

Embarking on a journey of professional growth and skill development, Megan shares her reflections on what the Fast Track Management Apprenticeship means to her.  As a participant in this tran

Teaser

Megan undertook a Fast-Track Management Apprenticeship at BSS Derby and has now been with the company for around 2 years.

Read more
image of Ian, Class 2 HGV Driver
How Ian improved his career as a Class 2 HGV driver within the Travis Perkins Group

Teaser

Drivers

Content Type

Blogs

Publish date

02/23/2024

Summary

The Travis Perkins Group has been certified as one of Britain’s Top Employers for twelve years. We pride ourselves in selecting the greatest candidates and creating both a fun and safe space to work

Teaser

Read more
Toolstation employee at branch desk with a computer and shelves in background
How Toolstation empowers retail colleagues’ development through Apprenticeships

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/31/2024

Summary

At Toolstation, we're not just about giving you top-notch tools and supplies. Our commitment extends to our colleagues and supporting them in growing and developing their careers.  We're excited

Teaser

Read more
women working as store assistant in toolstation branch
What is a Store Assistant?

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/31/2024

Summary

What is a Store Assistant job?  As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to mak

Teaser

Read more
Matt from Travis Perkins standing outside one of our branches
A day in the life of a branch manager at Travis Perkins: Matt’s colleague story

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/10/2024

Summary

At Travis Perkins, we take pride in spotlighting exceptional colleagues who embody dedication, talent, and our values.  Meet Matt Pepper, one of our amazing Branch Managers at the Stowmarket

Teaser

Read more
CV, curriculum vitae with computer keyboard on yellow background, top view
How to write an Apprenticeship CV

Teaser

Apprenticeships

Content Type

Blogs

Publish date

01/10/2024

Summary

Hands-on experience and practical skills are highly valued in the workplace today. This is one of the reasons why Apprenticeships are a great way to kickstart your career and build a strong found

Teaser

Read more
Gemma from Toolstation
From Part-Time to Regional Manager: Gemma Inspirational Toolstation Journey

Teaser

General

Content Type

Blogs

Publish date

01/10/2024

Summary

Meet Gemma  Toolstation Regional Manager, Gemma Tysoe, from Chester, joined Toolstation with a Saturday job in her local branch, and gradually worked her way up to Regional Manager for the North

Teaser

Read more
branch manager at travis perkins plc
What is the role of a branch manager: job description and responsibilities

Teaser

Branch, Store & Showrooms

Content Type

Blogs

Publish date

01/10/2024

Summary

What is a branch manager?  Branch Managers at Travis Perkins plc drive profitable business growth by cultivating strong relationships with customers and suppliers, overseeing branch operations, a

Teaser

Read more