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Customer Service Assistant- Tool Hire

£Competitive + Benefits

Wimbledon, Greater London

36416A

This vacancy has now expired. Please see similar roles below...

Looking for your next challenge, Do you have exceptional Customer service skills?  Like working in a team and have the drive to succeed, then we have the perfect opportunity for you, a Customer Service Assistant for one of Britain's Top Employers - sound good - keep reading!  

We are looking for a Customer Service Assistant to come and join our tool hire department in Wimbledon branch. We are a fabulous friendly team of 19 in branch.  

Hours- Monday to Friday 7.30am-5.00pm and every other Saturday 8.00am-12.00pm

What’s in it for you?
  • A competitive salary and bonus
  • 22 days holiday plus bank holiday
  • What we call an “All colleague bonus”
  • Great discounts across the Travis Perkins Group businesses, including Toolstation
  • We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. 
  • What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

  • You will be serving customers on the trade counter proactively promoting new initiatives and promotional activities. 
  • You’ll work within the branch, maximising sales at every opportunity and expanding our customer base. 
  • You will be involved in ensuring the tools are fit for purpose however you will not be expected to maintain the tools.  
  • You'll be dialling out and answering any incoming calls. 
  • You'll be supporting the warehouse. 
  • Our business is based on strong relationships and repeat business, so it's key that you can gain an understanding of their needs and requirements to help to deliver sales growth via the selected contacts within our business.

What experience do you need?
You don't need to come from our sector, although it would be advantageous, but its not essential. It doesn't matter what sector you come from, we just need transferable skills - sales experience, great customer service, commercial acumen, self motivated, driven, and able to make the most of this fantastic opportunity. 

Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Customer Service Assistants 
Are you:

  • Someone that has a friendly and outgoing personality who is happy to communicate well with customers and colleagues and build strong relationships.
  • Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment
  • Someone that has the ability and willingness to learn about our products and services. 
Being a Customer Service Assistant in TP gives you a fantastic opportunity to excel and to continue to develop. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values - we call them Cornerstones. These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns. 

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 
 
You be you, it makes us, us.

What are you waiting for, apply today for an immediate interview. Closing date 25th March. 


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