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  • Digital Design Manager

  • Business: Wickes
  • Sector: IT & Digital
  • Location: Watford, Hertfordshire
  • Salary: Excellent + bonus + benefits
  • Hours of work: 37.5
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 22-Jul-2020
  • Job reference: 27516

Job Description

Wickes are a digitally led, service enabled organisation with a project in every home.


We are thrilled to be recruiting for a Digital Design Manager to join our Digital Experience team. 


Role Purpose:


To provide creative designs for Wickes’ digital channels to support development, promotional and user experience activities. You will also be responsible for improving the customer experience and sales potential through high standards of creative design. Furthermore your responsibilities will include developing creative ideas and producing visual solutions to meet the needs of our website and related communication channels.

We’re looking for a designer who is confident and articulate and keen to make a difference in a high profile multichannel team. We are seeking a highly creative designer that is happy to work in a team and is extremely adaptable to the constantly evolving trends in the online environment.


Key Accountabilities:


  • Creation of concepts/designs to support development activity, utilising a variety of methods (storyboards, UI designs, wireframes and prototypes)

  • Producing graphic content in line with briefs including page layouts and themes, site graphics and banner ads

  • Creation of UI designs across all digital platform and device channels (web, App, Mcommerce)

  • Owning and assuming accountability for the delivery of all the above BAU changes – ensuring that changes are delivered effectively and any issues with changes are resolved promptly

  • Designing concepts for site changes and new projects (e.g. new season launches, promotional campaigns)

  • Presenting creative solutions to the wider team with relation to the original brief, which ensure we are always looking ahead and keeping up with competitors

  • Asset management

  • Managing one direct report; a junior digital designer


What are we looking for?

  • You will be an online design professional with demonstrable experience of commercial web design

  • You will have excellent communication skills, be a strong team player and be able to work in a busy and demanding environment. Previous experience from a multichannel retail environment is desirable

  • Experience in a similar role is ideal with an agency or within an organisation where your focus was on delivering engaging and inspiring content

  • Experience of working with Content Management Systems and an in-depth knowledge of current design trends and technique

  • The ability to communicate creative ideas clearly and succinctly

  • Demonstrable knowledge of the latest web standards and best practices, accessibility requirements, usability guidelines, and web technologies

  • A high level of attention to detail in all aspects of design

  • The ability to work well within a team, meet tight deadlines and manage workload effectively

  • You must be a solid decision-maker – aware of commercial impacts of their delivery and able to react quickly and effectively in difficult or time-sensitive situations

  • You will be flexible and adaptive – able to manage multiple streams of activity and prioritise your own workload to ensure key project or change timeframes are met


Necessary technical skills/experience

  • Proficient in Adobe creative suites including Photoshop, Illustrator and Dreamweaver

  • Proficient in Creative Cloud, Axure and Sketch

  • Proficient in user experience design – wireframes, prototyping and usability testing

  • Experience of responsive design and responsive websites

  • The ability to interface between marketing and technology functions

  • The ability to balance delivery of immediate tactical work with longer-term requirements 


What can we offer you?


Wickes’ culture is a best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team.


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