Hire Administrator

Are you confident on the phone, commercially minded, and motivated by delivering great customer service while driving sales?

BSS, part of Travis Perkins plc, is looking for a Sales Administrator to join our Toolhire team. This is a fast paced and varied role where you will support branches and customers while proactively generating sales through our toolhire and rehire solutions.

If you enjoy building relationships, solving problems, and identifying opportunities to grow business, this role offers a great opportunity to develop within a market leading organisation.

What you'll be doing

• Handling inbound and outbound calls and emails, delivering an excellent customer experience at every interaction

• Promoting BSS Toolhire and Rehire solutions to new and existing customers to generate sales opportunities

• Preparing and following up quotations and orders to maximise conversion and capture customer insights

• Building strong relationships with customers, suppliers and BSS branches to support toolhire activity

• Providing product guidance and solutions using our fleet equipment and approved supplier network

• Supporting tenders, national accounts and account managers with accurate quotations and follow-ups

• Resolving customer queries and operational issues quickly and professionally

• Tracking daily sales activity, including calls, quotes and orders to identify opportunities for growth

What we're looking for

• Previous experience in sales or customer service, ideally within a commercial environment

• Confidence communicating with customers by phone and email

• Strong relationship building skills and a proactive approach to sales

• Highly organised with the ability to manage multiple enquiries and tasks at pace

• Commercial awareness and a desire to identify and close opportunities

• Resilience, enthusiasm and a strong customer focus

Why join BSS?

At BSS, part of the Travis Perkins Group, you will be joining a supportive and collaborative team within a well established business serving the construction and building services sector across the UK.

We offer opportunities to develop your commercial skills while working in a role that combines customer service, sales and coordination, giving you exposure to a wide range of customers, suppliers and internal stakeholders. 

You’ll be paid a competitive salary, have bonus earning potential, have access to our industry leading MyPerks benefit platform (100’s of discounts across UK retailers) and access to many more perks as you’d expect from an industry leading employer.

Sound good? Apply now!