Internal Sales Representative
Carlisle, Cumbria
This vacancy has now expired. Please see similar roles below...
Internal Sales Representative
Carlisle - Cumbria
£Competitive Salary + Benefits
We work in a dynamic and fast-paced environment. The key to our culture is taking pride in what we do, listening and supporting each other as one team. Our team is brimming with some of the most creative and savvy minds in the industry and we remain at the forefront of our markets thanks to our in-house product knowledge and brand marketing experience.
We’ve huge ambitions for 2018 and beyond, and we’re on the lookout for you to join us as an experienced and commercially minded Internal Sales Representative, who is passionate about our customers and the service we provide, to help us in delivering our goals.
What do we want?
We’re looking for a dynamic individual who can unleash the potential of our brands, where you will be responsible for delivering agreed targets for our customers by adopting the correct account management techniques and tools which have been established for the operation. The successful candidate will be accountable for the development of profitable sales from a predetermined ledger of customers within a defined territory of the Region. Additionally we want you to be as passionate about our customers as much as we are. Your strong interest in driving solutions, will allow us to continue to WOW our customers and drive loyalty.
We’re after someone who’s enthusiastic, resilient and resourceful, with a sharp eye for detail and a passion for excellence. Additionally, being well-organised and planned goes without saying, as you will be responsible for meeting our valued customer expectations.
The successful candidate will ideally have:
To be responsible for delivering agreed targets for our silver customers by adopting the correct account management techniques and tools which have been established for the operation
To achieve sales and profit targets established for the allocated customer ledger
Industry knowledge of building products, with a sound understanding of all products and materials would be an advantage
Ability to build customer relationships over the phone
Excellent interpersonal skills with the ability to relate to a broad spectrum of individuals
Good working knowledge of company IT systems
Ability to demonstrate strong sales and negotiation skills
Excellent customer service skills
Ability to work as an individual
Customer contact will primarily be by telephone, with occasional face to face meetings where appropriate.
What you’ll be doing
No two days are the same within this Internal sales role, but here are some of the key accountabilities you will be involved in:
Developing and executing a call matrix/cycle which will optimise ledger penetration for contacting customers
Establishing and maintaining accurate records of all customer contacts and associated information, updating company reporting systems and databases on the CRM system
Ensuring that each customer has an established business development plan in place
Ensuring that an appropriate customer special arrangement (CSA) is in place for every customer, and that this is regularly reviewed
Contacting all customers contained within an allocated ledger and ensuring that regular contact is established to identify opportunities and further develop business. This will also include proactively contacting dormant customers with a view to reactivating spend
Establishing a close working relationship with all branches located within your allocated area
Promoting a good company image and ensure the highest standards of service to each of your customers
Maintaining and follow up all quotations, highlighting and recording successes and detailing any reasons for failures
In return, you’ll have every opportunity to drive your career forward within a large and expanding business with deep local roots and strong family values.
Do you want to be notified every time a job like this gets added? Follow the link below and we'll send you an email
Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
Who we are
Roles you may be interested in
Salary
Competitive Salary + Excellent Benefits
Location
Rainham
Contract Type
Permanent - Full time
Location
Rainham, Greater London
Business
Benchmarx Kitchens & Joinery
Job Family
Management
Remote or Office based
Office based only
Description
Are you looking for the next step in your career? Are you an effective communicator with a strong customer service background? We are currently looking for an Assistant Branch Manager to join our team
Reference
45866
Expiry Date
01/01/0001
Salary
£Competitive + Benefits
Location
Walsall
Contract Type
Permanent - Full time
Location
Walsall, West Midlands
Business
Benchmarx Kitchens & Joinery
Job Family
Warehouse & Yard
Remote or Office based
Office based only
Description
Do you enjoy working in a sales environment that is customer led? Do you have driving or sales experience as well as a knowledge of all things kitchen and joinery? We are looking for a Benchmarx Wareh
Reference
46128
Expiry Date
01/01/0001
Salary
Competitive + Benefits
Location
Edinburgh
Contract Type
Permanent - Full time
Location
Edinburgh, City of Edinburgh
Business
Benchmarx Kitchens & Joinery
Job Family
Kitchen Design
Sales & Customer Service
Remote or Office based
Office based only
Description
Do you have an eye for detail, maybe a creative flair, do you love meeting a diverse range of people and are a team player? If so, then Benchmarx Kitchen and Joinery would love to hear from you! Ever
Reference
46126
Expiry Date
01/01/0001
Our stories
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
02/23/2024
Summary
Within the Travis Perkins Group, we have a culture of promoting continuous learning and development. We value our people, and we want them to have the best opportunities available to ensure they are f
Teaser
ApprenticeshipsContent Type
BlogsPublish date
02/23/2024
Summary
Embarking on a journey of professional growth and skill development, Megan shares her reflections on what the Fast Track Management Apprenticeship means to her. As a participant in this tran
Teaser
DriversContent Type
BlogsPublish date
02/23/2024
Summary
The Travis Perkins Group has been certified as one of Britain’s Top Employers for twelve years. We pride ourselves in selecting the greatest candidates and creating both a fun and safe space to work
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/31/2024
Summary
At Toolstation, we're not just about giving you top-notch tools and supplies. Our commitment extends to our colleagues and supporting them in growing and developing their careers. We're excited
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/31/2024
Summary
What is a Store Assistant job? As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to mak
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/10/2024
Summary
At Travis Perkins, we take pride in spotlighting exceptional colleagues who embody dedication, talent, and our values. Meet Matt Pepper, one of our amazing Branch Managers at the Stowmarket
Teaser
ApprenticeshipsContent Type
BlogsPublish date
01/10/2024
Summary
Hands-on experience and practical skills are highly valued in the workplace today. This is one of the reasons why Apprenticeships are a great way to kickstart your career and build a strong found
Teaser
GeneralContent Type
BlogsPublish date
01/10/2024
Summary
Meet Gemma Toolstation Regional Manager, Gemma Tysoe, from Chester, joined Toolstation with a Saturday job in her local branch, and gradually worked her way up to Regional Manager for the North
Teaser
Branch, Store & ShowroomsContent Type
BlogsPublish date
01/10/2024
Summary
What is a branch manager? Branch Managers at Travis Perkins plc drive profitable business growth by cultivating strong relationships with customers and suppliers, overseeing branch operations, a