Key Account Manager

Key Account Manager

Birchwood Price Tools - Nottingham

£Competitive Salary + Benefits

Birchwood Price Tools (BPT) is an innovative company which creates and brings to market leading brands aimed at improving the working day of Tradespeople, predominantly in the Construction Sector.  

We work in a dynamic and fast-paced environment with a culture that takes pride in what we do. We work as one team, achieving our goals by listening and supporting each other. Our team is brimming with some of the most creative and savvy minds in the industry, and we remain at the forefront of our markets thanks to our in-house product knowledge and brand marketing experience.

We have huge ambitions for 2018 and beyond, and to keep achieving our goals we’re on the lookout for an experienced, commercially minded and creative Key Account Manager who is equally passionate about our customers and the service we provide.

What do we want?

We are looking for a dynamic individual who can unleash the potential of our brands as well as lead and manage the partnership with a defined number of Key Accounts. Additionally we want you to be as passionate about our customers as much as we are, with your strong interest in creating and implementing solutions allowing us to continue to WOW our customers and drive loyalty.

We are after someone who’s enthusiastic, resilient and resourceful, with a sharp eye for identifying new sales opportunities and a passion for excellence. Being well-organised and planned goes without saying, as you will be responsible for meeting our valued customer expectations.

The successful candidate will ideally have:

• Proven ability to manage a number of large key customers and built strong relationships with multiple stakeholders

• Strong abilities in understanding customer objectives in order to develop successful strategic plans

• Identified new sales opportunities and created solutions for customers to deliver long term profitable sales growth for both parties

What you’ll be doing

You will lead and manage the partnership with a defined number of Key Accounts. By working collaboratively, you will agree and achieve jointly agreed strategic plans and objectives; thus delivering the sales and profit budget for those accounts.

No two days are the same within this key customer orientated role, but here are some of the key accountabilities you will be involved in:

• Building strong understandings of our customer objectives at all levels and creating quality trusted relationships with all stakeholders

• Engaging with and developing joint strategic customer plans with the BPT team to achieve account objectives and link-in to our Supply and Brand team on sales forecasting and stock purchasing decisions

• Ensuring that each customer has an established business development plan in place

• Taking ownership of overall account profitability

• Utilising your flair by creating solutions for our customers

• Being responsible for gaining insight from our customers and providing valuable and timely feedback to the support teams in Nottingham

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