Managed Services Account Manager
We have a fantastic opportunity for a dynamic Account Manager to join our Travis Perkins Managed Services team covering one of our key national customers. Our Managed Services team provides a dedicated contract solution for one of the largest social housing providers, offering a bespoke service to suit the growing needs of the customer.
This role would be hybrid, home/ office based and client visits.
This role will be covering national clients, where an EBS Car will be included to attend weekly meetings, identifying those sales opportunities and building/ maintaining strong key relationships.
What you’ll do
Responsible for one dedicated contract, we are looking for a driven and approachable Account Manager to take ownership of the ongoing strategic customer management of the account from top to bottom. The focus includes development of strong client relationships across the breadth and depth of the organisation at a senior level, as well as delivering cost effective value added services. Ideally based within the Midlands, as long as you are willing to travel we can be flexible in terms of base location.
Ensure that ‘high level’ initiatives such as IT integration, mobile working, van stock management, community investment, training and apprenticeships, CSR have a deliverable plan in place.
Ensure that the company meets all of its contractual obligations during the lifetime of the project.
Responsible for the full operational delivery of the contract and will work closely with Customer Operations Manager and a Business Support Manager to support this.
Identify and deliver further sales opportunities with the client in particular sub contractor, planned, void, new build works. This includes the delivery of sales opportunities for other Group brands , Tool Hire, Benchmarx etc.
Coordinate with and support the store / branch network at Travis Perkins Managed Services customer supply locations
Work closely with the operational team to deliver best in class customer service
Negotiate new contract awards and ensure that corporate governance is adhered to
Full P&L responsibility for your accounts
Is this you?
We will need you to have extensive account management experience along with a strong sales background. Industry experience isn’t essential, the key to success in this role will be through your communication, customer focus, negotiation and people skills. Experience with public sector clients would be beneficial.
What’s in it for you?
You’ll be supported by some of the best training & development in the industry. Our impressive internal succession programme means, whatever it is you do with us, it will be easy for you to learn, grow and develop across the Travis Perkins Group.
We’ll also equip you with a benefits package that grows as you grow with the company:
Competitive performance related bonus
Save-as-you-earn scheme
Buy-as you-earn scheme
Contributory pension scheme
Colleague discount across a variety of Group businesses
Essential Business Scheme included (EBS)
A bit about us - Managed Services
We are a leading UK supply chain and procurement solutions provider to the repairs and maintenance sector, delivering efficiency through quality, at an affordable price. Established by Travis Perkins in 2004 Travis Perkins Managed Services was created to support the renewal and regeneration of the UK’s social housing stock.
We quickly grew to be the largest specialist team dedicated to the repairs and maintenance industry. With the right resources and experience in place we developed our offer to meet the needs and priorities of landlords across the nation. We now have partnerships in social housing, facilities management and Defence.
If you have the desire to be part of our team we would love to hear from you!
You be you, it makes us, us!
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Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
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