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Managed Services Account Manager

£Competitive + Excellent Benefits

Watford, Hertfordshire

24576

This vacancy has now expired. Please see similar roles below...

We have a fantastic opportunity for you to join our Managed Services division of the Travis Perkins Group as an Account Manager in the South East region primarily covering the North London and Northern Home Counties areas. 

Managed Services provide contract solutions for local authorities and the housing community. We offer a bespoke service to suit the needs of the customer and are geared around bespoke contractual and operational solutions, fitting in with the network or branch facility they are supporting. 

What you’ll do
Reporting directly to the South East Regional Director, you will have responsibility for the ongoing strategic customer management of assigned Managed Services accounts. The focus includes development of strong client relationships across the breadth and depth of an organisation at a senior level. The role is also responsible for delivering cost effective value added services along with delivering and recording customer efficiency gains. These would cover areas such as product management, the social value act, asset management, incremental sales and IT links with allocated customers. The aim of this is to secure the accounts future through re-tender or extension.
  • Ensure that ‘high level’ initiatives (barriers to entry for competitors) such as IT integration, mobile working, van stock management, community investment, training and apprenticeships, CSR have a deliverable plan in place. Delivery of these initiatives will ensure margin is protected as there will be less focus on the price of materials.
  • Ensure that the Company meets all of its contractual obligations during the lifetime of the project, increasing the likelihood of contract extension at the point of re-tender.
  • Identify and deliver further sales opportunities with the client in particular sub contractor, planned, void, new build works. This includes the delivery of sales opportunities for other Group brands such as SBS, ToolHire, Wickes, etc.
  • Establish a ‘baseline’ of client performance measures at the start of the contract prior to partnering with TP and record the benefits of any value added initiatives and their effect on efficiencies and service levels.
  • Coordinate with and support the store/branch network at TPMS customer supply locations.
Is this you?
We will need you to have extensive account management experience along with a strong sales background. Industry experience isn’t essential, the key to success in this role will be through your communication, customer focus, negotiation and people skills - experience with public sector clients would also be really beneficial. Most importantly, we’re looking for you to be professional, ambitious and driven to succeed.

If you have the desire to be part of our team and contribute to the fast growth of this area of the business, we would like to hear from you.

What’s in it for you?
You’ll be supported by some of the best training & development in the industry. Our impressive internal succession programme means, whatever it is you do with us,  it will be easy for you to learn, grow and develop across the Travis Perkins Group. We’ll also equip you with a benefits package that grows as you grow with the company:
  • Competitive performance related bonus
  • Save-as-you-earn scheme
  • Buy-as-you-earn scheme
  • Contributory pension scheme
Colleague discount across a variety of Group businesses including; 20% off at Wickes and 30% off at Tile Giant, plus special discounts across our Trade Merchanting businesses.

A bit about us
We are the UK leader in the building materials and home improvement markets. Recognised as one of Britain’s Top Employers since 2010, we offer our employees access to extensive career opportunities across 21 leading businesses including Travis Perkins, Wickes, Keyline and City Plumbing Supplies. We operate out of more than 2,000 outlets nationwide and have over 30,000 colleagues.

Despite our size, we’ve got the values of a family run business. So there has never been a better time to join us.And if like us you put customers at heart of everything you do, you can expect to be rewarded with a full package of perks on top of a salary that grows with you as you grow in our business.

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