Operations Manager
Northampton, Northamptonshire
This vacancy has now expired. Please see similar roles below...
Wickes are a digitally led, service enabled organisation with a project in every home.
We are recruiting for an Operations Manager position to join our Support Delivery Centre in Northampton. This role will involve working night shifts.
Role Purpose:
An opportunity has arisen to join the Operations team in a challenging role to manage the night team across various departments. You will work with existing Operations Managers closely, reporting directly into the AGM team.
Key Accountabilities:
Ensuring all orders are picked accurately, packed adequately and dispatched on time
To ensure compliance to procedures in all areas of responsibility
To provide leadership, coaching and direction to colleagues in all warehouse areas
Monitor the cost of site consumables, and ensure efficiency and availability of this key cost line
To ensure that sales and profit targets are achieved together with the effective maintenance of operational standards in accordance with Company policies & procedures
To act as a catalyst in identifying opportunities to improve business performance through active reviews of current process and procedure
To ensure that all orders generated from the Wickes website are fulfilled within the required time-scales, and the best standards and service levels
To ensure, store deliveries are completed OTIF by adhering to site H&S regulations
Drive change within the operation, to further improve profitability and performance of the site
P&L responsibilities and understanding, reportable to senior managers
Providing support, guidance & performance management of the management team
Able to confidently manage external relationships with contractors and visitors on site and maintaining key operational and customer service standards at all times
What are we looking for:
Someone wit management experience already at Line Manager level or above
Flexible across the 7 day working week
Ability to influence and work with the senior management team to inspire an already thriving team
Enthusiastic approach to work, “can do attitude!”.
Display winning behaviours
Someone who can recognise and promote Equal Opportunities & the organisations Diversity
Adaptable, organised, time critical decision maker, strong forward planning skills
Someone who can motivate a diverse team and drive engagement
Focus on continuous improvement in various areas of work environment
Active listener who is able to adjust their communication style to their audience to get buy in from their stakeholders
Someone who supports their team in their personal development journey and promotes learning culture
Inspirational leader with coaching skills to promote the right behaviour at work
What can you expect from us?
Wickes’ culture is a best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. It’s an exciting time in Wickes’ history as 2020 will be the
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Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
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