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  • Project Manager - Installations (Field based)

  • Business: Wickes
  • Sector: Property & Facilities Management
  • Location: Watford, Hertfordshire
  • Salary: Excellent + Benefits + Bonus
  • Hours of work: Full Time
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 11-Sep-2019
  • Job reference: 23330

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Job Description

Wickes is an exciting, fast paced, changing environment. We have plenty going on in 2019 and a lot planned for 2020! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch.

We are currently recruiting for a Project manager - Installations to join our Head Office team in Watford, and if this sounds like an opportunity for you read on below to find out more...


To lead innovation within Installations proposition and operation, deliver planning, implementation and review of initiatives. Support the development of the DIFM proposition within the broader Installations business. 

Main Responsibilities:

  • Develop and launch Installations trading plans, analyse and review performance, implement initiatives to improve sales and performance 

  • Responsible for creating departmental standard operating procedures and processes

  • Write business plans, scope out and plan activity to deliver agreed Installation initiatives and projects

  • Implement projects following key milestones and measures and reviewing progress against the project deliverables, reporting results and ensuring the relevant information reaches the appropriate stakeholders

  • Work with cross functional teams stakeholders to delivering positive changes within Installations business and DIFM service

  • Accompany Regional and Divisional Installation Managers on service developments and installer assessments to support Installation service

  • Tracker and monitor Divisional and Regional capacities to achieve required installer coverage and skill sets

  • Set up and work with the required working groups, project teams and steering groups to ensure project activity is linked into the existing projects, groups and structures 

  • Involve and manage stakeholder relationships and flow of communication across various departments in Installations, support centre and stores

  • Use knowledge of the cross sector and industry best practice and within Wickes to create solutions that challenge the status quo 

  • Collaborate with the Head of and Quality Manager for Central Operations to evaluate new processes, products and services prior to launch

  • To hand over scalable and implementable change to Operations and other support functions for innovations that improve business performance

  • To be a recognised point of expertise and reference for DIFM and Installation service 

What are we looking for?

  • Previous project management experience

  • Installations and sales  management experience

  • People management/leadership

  • Planning and organising

  • Turning visions into practical plans

  • Problem solving

  • Time management

  • Influencing

  • Building and managing effective relationships

  • Stakeholder mapping and involvement

  • Communicates effectively

  • Presentation skills

  • Kitchen / Bathroom Installation experience

What can we offer you?

Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers. That’s why the first thing you’ll notice at Wickes is the way everyone pulls together.  It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture.  All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
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