Security Investigator
Watford, Hertfordshire
This vacancy has now expired. Please see similar roles below...
Wickes is an exciting, fast paced, changing environment. We have plenty going on in 2019 and a lot planned for 2020! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch.
We are currently recruiting for a Security Investigator and if this sounds like an opportunity for you read on below to find out more...
Please note: Whilst this role will initially be required to travel nationally it will require the person to be field based on a weekly basis and ideally based in the Midlands area.
Prevention
To provide an effective and efficient asset protection and shrinkage reduction service to the business, specifically in relation to stock loss, cash loss, people and premises protection.
Take an active role in developing Company policies, procedures and best practices.
To provide proactive advice to the business across the estate to enhance physical security
Awareness
Manages and educates store operational teams in programs and methods for protecting stock, cash, equipment and other Company assets.
Provide information on topical issues investigated that are used to produce the monthly department report.
Develop and foster an open line of communication with the store teams and Regional Operations Managers, to support business dialogue to reduce shrinkage and security related risks.
Ensure field presence by routinely visiting stores, checking operational and physical security guidelines are being executed to reduce internal/external theft and fraud and prevent risk.
Manage designated service partners to collaboratively design and install a fit for purpose security system for all new Wickes stores and refits in line with the Wickes Security Specification, overseeing installation and providing final sign off.
Undertake a review of installed store security equipment using the Wickes specification, recommending remedial works and improvements.
Monitor, analyse and react in a timely manner to all Security Incidents reported to the department.
Manage all aspects of physical security across the estate.
Detection
Proactively use exception based reporting systems and fraud detection tools to identify dishonesty, profit erosion and shrinkage opportunities
Investigation
Conducts investigations and interviews at the direction of the Head of Security and Investigations; into stock and cash losses, breaches of Company policies and procedures and potential damage to the brand.
Review and evaluate store inventory and audit results and initiate appropriate actions to reduce shrinkage and identify any internal risks.
Identify high risk stores and conduct holistic Target Site visits to reduce loss and identify any malicious activity.
Resolution
Ensure that civil recovery is used / served on all relevant cases.
Ensure that where appropriate all relevant cases are reported to the Police and external agences
Ensure investigation reports provide clear recommendations where failures were identified in policy or processes that contributed, or could have contributed, to a loss.
Recommend new or improved processes or equipment to reduce risk exposure.
Personal Training & Development
Highlight own personal training requirements to be qualified to deliver expert advice on all aspects of the role to the business in security related matters.
To support, influence and coach store management and colleagues in security awareness and DETER crime initiatives.
Review objectives quarterly with the Head of Security and Investigations
- WZ Non-Confrontational Interview Techniques
Previous experience within the Police or Security Industry.
Awareness of emerging security technology
Good knowledge of crime prevention techniques / technology
What can we offer you?
Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers. That’s why the first thing you’ll notice at Wickes is the way everyone pulls together. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
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Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
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