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Customer Service Advisor

£20995

Crick, Northamptonshire

33631

This vacancy has now expired. Please see similar roles below...

Are you passionate, committed and driven to deliver Customer excellence? Do you thrive within a busy, faced paced environment? If you're looking for a new challenge and want to be part of a welcoming, friendly team then come join PTS as a Contracts Support Assistant in our Regional Service Centre located at our newly furnished office in Crick in the new hybrid way of working and share our success with plenty of opportunity for career development.

The role:
Serving customers over the telephone you will ensure orders, cancellations and amendments for all accounts are keyed quickly and accurately to ensure that the highest levels of customer service are consistently delivered and at every opportunity. 

What we are looking for;
  • Customer focused with excellent customer service skills both written and verbally. 
  • Ability to work to tight deadlines 
  • Passionate and driven to help our business grow. 
  • Credible and professional. 
  • Self motivated, enthusiastic and organised. 
  • Able to instil trust and confidence. 
  • A team player with a friendly personality. 

About us:
PTS is a leading distributor of domestic plumbing and heating products to a varied customer base  including major contract customers, house builders and housing associations. With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and offers a fast and efficient on time in full delivery service. PTS is also the sole supplier of key products and services to British Gas.


Benefits package & cultural environment;
  • Family feel, extended family policy including maternity, paternity & much more
  • Mental Health First Aiders, let's be there for each other
  • Discount platform including savings and money back to numerous retailers
  • Savings on driving lessons, phone bills, gym memberships and more!
  • Life assurance
  • A company that lets you grow and encourages development
  • Run your own diary, you will need to be disciplined and motivated
  • Striving to create an environment of inclusion so everyone can be their true self
  • Flexible hours - talk to us about the hours that work for you! 

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