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  • Service Centre Sales Assistant

  • Business: PTS
  • Sector: Head Office Support & Admin
  • Location: Newcastle upon Tyne, Tyne & Wear
  • Salary: £Competitive + Benefits
  • Hours of work: 42.5
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 17-May-2019
  • Job reference: 21808

Job Description

Service Centre Sales Assistant


Newcastle 


Full time - 42.5 Hours per week, Monday to Friday.


We have an excellent opportunity to join our busy and fast paced business with in the Plumbing and Heating Division. Joining Travis Perkins's Plumbing and Heating division as a Service Centre Sales Assistant comes with excellent benefits and long term career opportunities. Share our success in a hard-working and friendly environment. 



The role:


The Estimating Department sits at the heart of PTS, supporting customers and colleagues with expert pricing and technical knowledge. To support the busy Estimating team a Service Centre Sales Assistant is required to assist in the day to day processing of incoming enquiries, resolve disputes on customer invoices, creation and maintenance of contracts on our operating systems, liaising with both internal and external customers and manufacturers.    



What we are looking for:


The successful applicant must be able to demonstrate the following:-

  • A high level of accuracy and attention to detail
  • An outstanding level of customer service
  • Previous Administration experience
  • Handle incoming and outgoing mail, phone calls, faxes etc in a professional and courteous manner
  • Ensure processes are maintained and reviewed in line with department business rules
  • The ability to build mutually beneficial relationships with our sales force, branches, suppliers and customers
  • Possess good knowledge of IT skills specifically with spreadsheets


About us:


PTS is a leading distributor of domestic plumbing and heating products to a varied customer base  including major contract customers, house builders and housing associations. With a network of branches, PTS is ideally placed to meet the needs of customers, wherever they may be, we also offer a fast and efficient on time in full delivery service. PTS is also the sole supplier of key products and services to British Gas.


As part of the Travis Perkins Group, one of the UK's leading companies we’ve got the supportive culture of a family run business and an entrepreneurial mindset. Recognised as one of Britain’s Top Employers since 2010, we offer our employees access to extensive career opportunities across 20+ leading businesses. 




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